Pankaj Kalotra

ad3wxm@r.postjobfree.com / +1-226-***-**** / Brampton, Ontario

Education:

B.A. LLB (Honors), Panjab University Chandigarh,2014-2019.

Paralegal, Georgian College, Barrie, 2023-2024.

NCA Aspirant, International Trained Lawyer.

Work Experience:

Junior Advocate, Punjab and Haryana High Court, Chandigarh Nov 2019 – Mar 2021

Achieved successful outcomes in criminal cases through effective research and representation.

Managed legal documentation with professionalism.

Conducted legal research, drafted documents, and presented cases in court.

Collaborated with senior advocates on legal strategy development.

Maintained client communication, advocated for clients' rights, and ensured legal compliance.

Handled administrative tasks, including case file management and deadline tracking.

Teleperformance, Mohali (Call Centre BPO) April 2021 - September 2021

Handled customer calls for Samsung during this period.

Ensured a high level of service and satisfaction.

Managed and addressed customer inquiries, concerns, and technical issues effectively.

Demonstrated strong communication skills in a fast-paced call centre environment.

Collaborated with team members to meet performance targets and quality standards.

Maintained up-to-date knowledge of Samsung products and services.

Adapted to evolving customer needs and provided solutions to enhance their experience.

Visa Counsellor, Frontera Immigration, Mohali, Oct 2021 - Nov 2022

Guided clients on visa options with high satisfaction.

Improved visa processes, reducing application times.

Managed appointments, filing, and office procedures.

Arranged travel, prepared financial statements.

Oversaw mail flow, prepared legal documents, and supervised staff.

Ensured document compliance and accuracy.

Intern, Ankit Duggal Barrister and Solicitor, Jan 2024

Legal research in Immigration law and Real Estate Law.

Assisted in various projects related to these legal domains during the internship.

Skills:

Legal Research

Legal Accounting (Soluno)

Office 365

Video Conferencing Platforms

Creativity in Problem-Solving

Listening Skills

Strong Analytical and Logical Skills

Extracurricular Activities:

Inter-College Panjab University Moot Competition participant.

Member of the university's Debating Society.

Organized legal awareness seminars in local communities.

Volunteered at a local legal aid clinic.

Personal Qualities:

Always respectful and professional.

Team player with the ability to work independently

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