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Resumes 31 - 40 of 349 |
Marietta, GA
... from Avaya to Cisco UC at 25 corporate offices, call centers and 200+ bank branches throughout the south east region Expanded Truist Offshore call centers from 2 to 6 resulting in 45% wait time reduction and higher customer satisfaction metrics. ...
- 2023 Aug 05
Atlanta, GA
... Migration Department of Defense Clearance Working closely with military bases implementing DOD Military Unique Deployment Guide (MUDG) / Joint Interoperability Certification and Assessment (JITC) tasks of the required Avaya installed products. ...
- 2023 Jun 11
Atlanta, GA
... Microsoft Office 2007 Applications, Project Pro 2007, Internet Applications, PeopleSoft HR, Kronos, FDR, Advisor, Witness, Avaya and Aspect Call Volume Monitoring Systems, Right Now Web, Accurint, Smart Web, Microsoft Office Suite, CMS, RMS/RMS-NG, ...
- 2023 Jun 09
Atlanta, GA
... Avaya IP office software config and troubleshooting. Citrix 6.5 and 7 general support. Setup and footage gathering off various analog and IP camera security systems. Nurse call software installation and support. UPS battery monitoring and timely ...
- 2023 May 19
Atlanta, GA
... Developed deployment solutions for network technologies including Optical VoIP VPN SAN switching and routing, Avaya Definity G3, Cisco Unified Communication Manager, Dial plan configuration and routing, SIP, H232, PRI and WAN protocols. Expertise in ...
- 2023 May 10
Atlanta, GA
... Experience in SMART Admiration, Supporting and troubleshooting large-scale CS100 Nortel and AVAYA-IP telephone switch networks of over 800 extensions and 4 remote locations and HF and VHF/UHF Radio Systems. Using Network Security Monitoring Tools to ...
- 2023 Apr 01
Stone Mountain, GA
... Technology- Hospira Project, Atlanta Ga Provide support for major pharmaceutical factory support for Hospira Familiar with Avaya and Cisco phone systemCreate, maintain and update tickets using RemedyTicketing Management Software and escalate these ...
- 2023 Mar 21
Atlanta, GA
... 2017 • L&D Coordinator (Summer 2017) ●Prepared and Developed New Hire information Packets ●Entered Training Logins into CME/Avaya for all new call center reps • HR Talent Acquisition Specialist (Winter 2016) ●Conducted 35+ interviews weekly for the ...
- 2023 Mar 06
Atlanta, GA
... Responsible for pilot launch of Salesforce Cloud call center operations, sales resource scheduling & routing, iPad integration (contract creation, quotes, and mobile payments), application development, vendor management (Salesforce, Avaya), ...
- 2023 Feb 20
Atlanta, GA
... EDUCATION: Beulah Heights University Bachelor of Science 2019 SKILLS: Experienced in Microsoft Office Applications: Outlook, Excel and Word OMEGA, Avaya Phycon and NDB IDX, Noble, Docstar and Gateway; Ingenious Med, Practice Lotus notes and People ...
- 2023 Feb 15