Agent Resumes

Tuscaloosa, AL
... each call with one call resolution attitude and exceeding metric expectations for overall role Remote Customer Service Agent The Panther Group-State of Maine October 2024 to April 2025 • Maintained detailed records of customer interactions and ... - Jan 24

Wylie, TX
... ADDITIONAL QUALIFICATIONS & EXPERIENCE Workforce Management & Real-Time Adherence optimizing staffing, scheduling, and agent adherence in high-volume call centers, KPI & Performance Analytics, improving team performance, and enhancing operational ... - Jan 24

Philadelphia, PA
... Worked closely with customer in Germany and local personnel in the US Lead Cargo Agent/Dangerous Goods Specialist Lufthansa Cargo - Philadelphia, PA Dangerous goods specialist, acceptance, handling, storage, loading and documentation. IATA certified ... - Jan 24

Memphis, TN
... Enterprise Rental - A - Car Jan 2015 Jan 2016 Jun 2008 Dec 2014 Jan 2005 Jan 2008 Jan 1998 Jan 2004 Memphis, TN Aug 2017 Service Agent Detailing cars inside and out Pickup and Dropping off customers U.S. Army Fabric Repair Specialist Supervised ... - Jan 24

Temecula, CA
... Bilingual • www.linkedin.com/in/martha-bernd • California Life & Health Agent License • Medical Assistant · Support the Client Services team or other areas of the business, as needed Advocacy · Be on the frontlines of resolving a variety of member ... - Jan 24

Mesquite, TX
... calls for insurance Took their Payments for medical bills Assist with help scheduling x rays and exams Telvista Tech Support Agent Farmers Branch, Tx Oct 2019-Dec 2021 Take Inbound Calls Help customers troubleshoot Verizon equipment at home Schedule ... - Jan 24

Constableville, NY
... with Railroad and other state and federal agencies Organized dates, times and locations of inter-office meetings Pocessed and distributed incoming and outgoing US Mail/Fedex Right of Way Agent A - Niagara Mohawk Power Corporation Albany, NY Dec. ... - Jan 24

Washington, DC
... – Sep 2025 Gen AI Intern San Francisco, CA • Developed production-grade MCP (Model Context Protocol) servers enabling LLM agent tool calling for e-commerce (Amazon) and local business (Yelp), supporting 11 real-world tools and saving customers 4 ... - Jan 24

Johannesburg, Gauteng, South Africa
... Address 389 Thabantsho street Entshonalanga Section Tembisa 1632 EMPLOYMENT HISTORY Company Name: LWM Holdings Role: Call Center Agent Duration: 15 January 2021 - 31 May 2025 Duties: • Telephonic debt collection • Send out invoices and statements. ... - Jan 24

Dallas, TX
... January 2026 Contract work Call Center for Inbound calls for Health Market consumers in Open Enrollment applications Insurance Agent Freeway Insurance Services America, LLC-Phoenix, AZ March 2020 to January 2025 Originally Began in 2012 to 2020 Took ... - Jan 24