ASHFAQUL HAQUE
SOFTWARE ENGINEER
Master of Science (Software Engineering)
California State University, Fullerton
GPA: 3.8, Expected Graduation: Jun 2026
Aug 2024 - Present
Bachelor of Science (Computer Science)
California State University, Fullerton
August 2019 - June 2024
C & C++
Python,
SQL
Rust
HTML/CSS/JavaScript
Windows/Linux (Debian Based)
Java
Network Diagnostics & Packet Analysis
TCP/IP Infrastructure & Network Security
S K I L L S
Norwalk, CA 90650
*********@*******.***
P R O F E S S I O N A L S U M M A R Y
E D U C A T I O N
N O T E A B L E C O U R S E S
Introduction to Machine Learning
Artificial Intelligence
Network Security Fundamentals
Computer System Architecture
Software Design & Architecture
Algorithm Engineering
L A N G U A G E S
English
Spanish
https://github.com/Sawdust360
N O T A B L E P R O J E C T S
https://github.com/Sawdust360/AutoTyper/blob/main/AutoTyper.py BAYESIAN NETWORK INTERFACE
AUTOTYPER
https://colab.research.google.com/drive/1zzBDp_B6Xe3ag WMUyv2beJwd8SHNbskL?
usp=sharing#scrollTo=cKZ5RhdV0mcC
https://colab.research.google.com/drive/1P5iEyQ_DiylcWklLCQS EFnPt5ZvAHE4R#scrollTo=LyBbeXDKaDp1
MACHINE LEARNING MODEL OF VEHICULAR TRAITS
Detail-oriented Software Engineer and IT Support Specialist with strong experience in technical troubleshooting, Windows/Linux systems, and network diagnostics. Proven ability to provide helpdesk support, hardware/software troubleshooting, device configuration, and user assistance in fast-paced environments. Skilled in TCP/IP networking, system setup, remote support, and technical documentation while delivering excellent customer service. P R O F E S S I O N A L E X P E R I E N C E
New York Life General Office, Anaheim, CA
AGENT (FINANCIAL/TECHNICAL SUPPORT)
(Aug 2025 -Mar 2026 )
Provided technical support to coworkers as needed
Supported individuals, families, and businesses with life insurance products and solutions. Helped clients to identify their financial security needs and goals for providing appropriate guidance. Norwalk, CA
INDEPENDENT IT TECHNICIAN
Hardware & System Diagnostics: Troubleshoot, diagnose, and repair hardware failures on computers, including component replacement and custom system builds.
OS & Software Troubleshooting: Install, configure, and maintain operating systems (including Linux and Windows), resolving software conflicts and removing malware. Remote & Asynchronous Support: Provide ongoing technical assistance to a dedicated client base, utilizing text, email, and remote desktop tools to resolve issues without requiring live phone support. Network Setup: Configure local home networks, optimize Wi-Fi routing, and secure devices against basic vulnerabilities.
(Jul 2020 - Present)