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Kingston Springs, TN
... L3 support for: Windows servers and networking services, Application support with developers and vendors, BMI helpdesk and PC lab; sensitive issues for BMI Senior Management. Sole provider of all Citrix needs for 14 years. Managed all equipment ...
- 2018 Jun 25
Ashland City, TN
... TECHNICAL SKILLS Certifications: MCTS: Windows 7, Security+, Network+, A+, Certified Helpdesk Analyst Hardware: Servers, Workstations & Laptops (HP, Dell & Sun), RAID, SCSI Devices, Network Cards Networking: LAN/WAN, TCP/IP, Ethernet, 802.11, DHCP, ...
- 2012 Dec 06
White Bluff, TN, 37187
Chad S. MacPhee **** ***** ***** **, ***** Bluff, TN 37187 – 615-***-**** begin_of_the_skype_highlighting 615-***-**** end_of_the_skype_highlighting – mn61lz@r.postjobfree.com Objective: Obtain a career-oriented position providing opportunities for...
- 2010 Nov 01
Nashville, TN, 37221
... Worked in the asset management system that is part of the software group and in conjunction with the Helpdesk and Change Management software groups. Worked the IVIS mainframe system for capital assets within BSA and BFNT (except plants) that are ...
- 2010 Oct 21
Nashville, TN, 37221
... Helpdesk / Technical Support Specialist, Dell Inc. (November, 2006 - November, 2009) Provided phone support to customers that purchased systems with a Gold Warranty. Most recently via on-line Chat support. Performed trouble-shooting, hardware, ...
- 2010 Sep 15
Nashville, TN, 37221
... Ingram Book Group 06/2009 - 02/2010, 05/2010 - 06/2010 Advanced PC Tech I maintained a second level support helpdesk using HEAT software with an average of 53 tickets per week. The majority of these tickets were handled remotely and consisted of ...
- 2010 Jul 27
Nashville, TN, 37221
... Support Center Technician, Senior Aug 12, 1996 – June 12, 2005 Aradiant Corp, San Diego, CA Monitored and managed Aradiant’s helpdesk trouble reporting system. Scheduled the support center staff to provide coverage 24/7. Monitored the ...
- 2008 Apr 06