| Resume alert | Resumes 31 - 40 of 1075 |
Project Manager Management
Mumbai, Maharashtra, India
... Technical Skills in Verint QM, Verint WFM, Avaya Products, Data Center, Contact Centers. Experienced in SDLC and implementation projects. Strong program and project management professional. Work History Technical Project Manager Acqueon INC ... - Apr 08
... Technical Skills in Verint QM, Verint WFM, Avaya Products, Data Center, Contact Centers. Experienced in SDLC and implementation projects. Strong program and project management professional. Work History Technical Project Manager Acqueon INC ... - Apr 08
Cyber Security Customer Experience
Yorba Linda, CA
... Executive seasoned with 25 Years of CC, UC, and Anything as a service (AAAS) including workflow, KPI, Selling process, and WFM optimization. o Executive leadership, Strategic Planning, and mentoring. o Business to IT Tactical Alignment initiator ... - Apr 05
... Executive seasoned with 25 Years of CC, UC, and Anything as a service (AAAS) including workflow, KPI, Selling process, and WFM optimization. o Executive leadership, Strategic Planning, and mentoring. o Business to IT Tactical Alignment initiator ... - Apr 05
Program Manager, cisco finesse, Help desk, support analyst, WFM
Richmond Heights, OH
... Education Cleveland State University Bachelors Business Administration Major in Marketing Minor in Finance Experience April 2015 – January 2024 Humanify Admin • WFM Admin • Cleveland Clinic Process all New Users in the phone software systems HEAT ... - Apr 03
... Education Cleveland State University Bachelors Business Administration Major in Marketing Minor in Finance Experience April 2015 – January 2024 Humanify Admin • WFM Admin • Cleveland Clinic Process all New Users in the phone software systems HEAT ... - Apr 03
Customer Service Account Manager
Randallstown, MD
... Fingerprinted and bonded with the State of Maryland Department of Justice SOFTWARE SKILLS Microsoft Office Suite, ACCSS, SAM, Rockwell, Outlook, EWI, WFM, Action logs, MYBIZ Dragon, CALI, Oracle/People software, SQL Database, HTM Systems, Thin ... - Mar 27
... Fingerprinted and bonded with the State of Maryland Department of Justice SOFTWARE SKILLS Microsoft Office Suite, ACCSS, SAM, Rockwell, Outlook, EWI, WFM, Action logs, MYBIZ Dragon, CALI, Oracle/People software, SQL Database, HTM Systems, Thin ... - Mar 27
Customer Service Call Center
Pune, Maharashtra, India
... Review all factors (appearance, language and attitude) that affect the image of the division and take immediate actions WFM (Supporting) Ensure timely and accurate Process Shift Swaps and Shift preferences Monitor service level agreement to ensure ... - Mar 26
... Review all factors (appearance, language and attitude) that affect the image of the division and take immediate actions WFM (Supporting) Ensure timely and accurate Process Shift Swaps and Shift preferences Monitor service level agreement to ensure ... - Mar 26
Customer Service Business Partner
Newark, NJ
... AMZL, Sort Center, Prime Now, GSF, and WFM. • Ensure background screening and drug test process are completed in order to achieve labor orders. • Executing New Hire Orientation NHO (proctored) or (virtual) from sending out broadcast communication to ... - Mar 26
... AMZL, Sort Center, Prime Now, GSF, and WFM. • Ensure background screening and drug test process are completed in order to achieve labor orders. • Executing New Hire Orientation NHO (proctored) or (virtual) from sending out broadcast communication to ... - Mar 26
Customer Service Inventory Control
Greenfield, IN
... WFM Coordinator / Project manager Jun 2007 - Jan 2015 Stericycle at Indianapolis, IN Spearheaded WFM launch, ensuring seamless transition and operational efficiency Managed a team of 50, fostering a collaborative environment that encouraged growth ... - Mar 25
... WFM Coordinator / Project manager Jun 2007 - Jan 2015 Stericycle at Indianapolis, IN Spearheaded WFM launch, ensuring seamless transition and operational efficiency Managed a team of 50, fostering a collaborative environment that encouraged growth ... - Mar 25
Customer Service Deputy Manager
Ghaziabad, Uttar Pradesh, India
... Attending weekly call with higher Management regarding performance review of the process Roster planning fortnightly for entire process as per WFM guidelines Control shrinkage and attrition within the team One on One monthly review with team Leaders ... - Mar 19
... Attending weekly call with higher Management regarding performance review of the process Roster planning fortnightly for entire process as per WFM guidelines Control shrinkage and attrition within the team One on One monthly review with team Leaders ... - Mar 19
Business Development Strategic Planning
Irvine, CA, 92614
... Engineering Support, WFM-CS Controller, 10/2010 to 11/2011 ETISALAT – Abudhabi, UAE •Engaged with customers to schedule appointments and provided information to address and resolve complaints. •Coordinated Integrated Service Operation (ISO) ... - Mar 17
... Engineering Support, WFM-CS Controller, 10/2010 to 11/2011 ETISALAT – Abudhabi, UAE •Engaged with customers to schedule appointments and provided information to address and resolve complaints. •Coordinated Integrated Service Operation (ISO) ... - Mar 17
Optimization Engineer Network Administrator
South Brunswick Township, NJ
... & Cluster Planning & optimization) WFM System Work Force Management System) Alarm Monitoring tool Prometheus, Grafana, Splunk Log Monitoring tool Kibana, nGenius for Pcap collection, Wireshark Ticketing Tool Service Now, Jira, BMC Remedy, Nokia PT4. ... - Mar 15
... & Cluster Planning & optimization) WFM System Work Force Management System) Alarm Monitoring tool Prometheus, Grafana, Splunk Log Monitoring tool Kibana, nGenius for Pcap collection, Wireshark Ticketing Tool Service Now, Jira, BMC Remedy, Nokia PT4. ... - Mar 15