NADHA NASTASHIA MOIDU

Irvine, CA ***** • 262-***-**** • ad4d39@r.postjobfree.com

Professional Summary

Motivated and results-driven MBA graduate with strong business management and strategic planning foundation. Commitment to delivering innovative solutions and driving growth has resulted in measurable impacts for clients and organizations. Seeking a challenging role to leverage business acumen and leadership skills.

Skills

•Data Analysis and Interpretation

•Team Leadership and Collaboration

•Market Research Competitive Analysis

•Proficient in MS Office Suite and Financial Analysis Tools

•Financial Management

•Strategic Planning and Analysis

•SAP S4/ HANA End User Support

Business Development and Project Management

Work Experience

Banking Associate, 11/2017 to 05/2019

JP Morgan Chase Bank – Waukesha, WI

•Ensured the prompt and accurate processing of financial transactions.

•Provided exceptional customer service, maintaining professional communication with clients and colleagues.

•Developed a comprehensive understanding of banking products, services, and company systems and procedures.

•Managed various customer services, such as ordering checks, placing stop payment orders, and facilitating special requests. Managed the issuance and redemption of money orders, cashier checks, traveler's checks, and savings bonds.

•Executed transactional, operational, and customer support tasks, utilizing knowledge of bank procedures and products.

Sales Lead Generator, 01/2013 to 04/2013

Aditya Birla Minacs Worldwide – Bangalore

•Conducted data segmentation to organize the database effectively.

•Proficiently analyzed raw data and re-profiled previously profiled databases for improved accuracy and quality and generated leads by engaging in conversations with IT managers from various companies.

•Effectively communicated product information and provided detailed briefings to customers regarding Lenovo products.

•Successfully sold a diverse range of products and services to both new and existing clients.

•Proactively initiated and closed B2B sales calls, while developing strategies to secure repeat business. Utilized cold-calling techniques to establish initial contact, follow up with prospects, and qualify leads based on company criteria.

Engineering Support, WFM-CS Controller, 10/2010 to 11/2011

ETISALAT – Abudhabi, UAE

•Engaged with customers to schedule appointments and provided information to address and resolve complaints.

•Coordinated Integrated Service Operation (ISO) activities, including online closure and updates of technicians' tasks and service order confirmation.

•Managed workforce through Workforce Management (WFM-CS), including scheduling and control of field technicians via Field Operation System (FOS).

•Escalated technical issues and on-site problems to the team lead for resolution.

Internship at Profile Middle East - Abudhabi, UAE

•Managed all aspects of general administrative functions, including setup, service, and daily operations.

•Entered orders into the point-of-sale (POS) system.

•prepared daily reports for management and performed document filing and reconciliation tasks.

•Developed floor plans to streamline the screening of phone calls and emails, improving efficiency and enhancing client satisfaction.

Education

MBA: Business Administration and Management, 10/2020 - 05/2023

University of Wisconsin - Milwaukee - Milwaukee, WI

•3.89 GPA

•Completed Enterprise Resource Planning Class. Also, worked on SAP S/4HANA, an ERP software for large enterprises developed by SAP SE.

•Project: Strategic Research Report on Starbucks.

BBA: Commerce, 06/2011

Calicut University - India • 3.5 GPA

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