| Resume alert | Resumes 41 - 50 of 200 |
Customer Service Manager
Tampa, FL
... Cross train for provider service, worked the customer service helpdesk (SME), took escalated calls, cross- trained for Long Term Care, quote LTC benefits, back up for sales department, outbound schedule verification, Manager back up in their ... - 2021 Apr 08
... Cross train for provider service, worked the customer service helpdesk (SME), took escalated calls, cross- trained for Long Term Care, quote LTC benefits, back up for sales department, outbound schedule verification, Manager back up in their ... - 2021 Apr 08
Personal Assistant Care
Tampa, FL
... Helpdesk Supervisor June 1988 – June 1999 Maintained the ATM network by making and receiving calls to troubleshoot issues with the network. Advanced through the department to supervisor. Duties included adding new ATM’s and financial institutions to ... - 2021 Mar 31
... Helpdesk Supervisor June 1988 – June 1999 Maintained the ATM network by making and receiving calls to troubleshoot issues with the network. Advanced through the department to supervisor. Duties included adding new ATM’s and financial institutions to ... - 2021 Mar 31
Business/Quality Assurance Analyst
Palm Harbor, FL
... Experience developing test plans, test scripts for QA and UAT Knowledgeable with SQL DB analysis Defect Tracking Tier 1 and 2 helpdesk support Strong organization and time management skills Experience working in waterfall and agile SDLC development ... - 2021 Jan 21
... Experience developing test plans, test scripts for QA and UAT Knowledgeable with SQL DB analysis Defect Tracking Tier 1 and 2 helpdesk support Strong organization and time management skills Experience working in waterfall and agile SDLC development ... - 2021 Jan 21
Application Support Analyst
Land O' Lakes, FL
... for service desk operations •Worked on projects or tasks assigned by leadership •Experienced in Office 365 remote deployment Helpdesk Analyst (Consultant) Cognizant Technology Solutions - Bridgewater, NJ Jan 2018 – June 2018 •Assisted in Customer ... - 2021 Jan 21
... for service desk operations •Worked on projects or tasks assigned by leadership •Experienced in Office 365 remote deployment Helpdesk Analyst (Consultant) Cognizant Technology Solutions - Bridgewater, NJ Jan 2018 – June 2018 •Assisted in Customer ... - 2021 Jan 21
Information Security Support
St. Petersburg, FL
... Provided technical support to end-users, leveraging broad-based expertise to handle problem identification, diagnosis, resolution, and escalation via helpdesk system, telephone, and remote support tools. Performed security administration functions ... - 2021 Jan 12
... Provided technical support to end-users, leveraging broad-based expertise to handle problem identification, diagnosis, resolution, and escalation via helpdesk system, telephone, and remote support tools. Performed security administration functions ... - 2021 Jan 12
Desktop Support Office
Tampa, FL
... Configured the Linux OS while using the command line to manage applications Professional Experience Jumpcrew Aug 2020-Nov 2020 Helpdesk Technician Managed around 400 Team Members and support issues ranging from hardware problems to software problem. ... - 2020 Dec 14
... Configured the Linux OS while using the command line to manage applications Professional Experience Jumpcrew Aug 2020-Nov 2020 Helpdesk Technician Managed around 400 Team Members and support issues ranging from hardware problems to software problem. ... - 2020 Dec 14
Registered Nurse Practitioner
Riverview, FL
... Troubleshoot common system problems and escalated complex issues to the IT Helpdesk support team for further assistance. Created and Maintained documentation containing system procedures and best practices. Conducted periodic system tests, manage ... - 2020 Nov 10
... Troubleshoot common system problems and escalated complex issues to the IT Helpdesk support team for further assistance. Created and Maintained documentation containing system procedures and best practices. Conducted periodic system tests, manage ... - 2020 Nov 10
Business Analyst
Tampa, FL
... Led Call center/Helpdesk training for WMS tool and created Dashboards for call-center analytics. Implemented centralized data warehouse including data migration, data sourcing, query designs. Developed dashboard prototypes using AWS Quicksight. ... - 2020 Nov 05
... Led Call center/Helpdesk training for WMS tool and created Dashboards for call-center analytics. Implemented centralized data warehouse including data migration, data sourcing, query designs. Developed dashboard prototypes using AWS Quicksight. ... - 2020 Nov 05
Data Analyst 2
St. Petersburg, FL
... - Assisting the “ePermitting” helpdesk with correcting system data errors. - Training new hires in data analysis. Data Analyst Intern Southwest Florida Water Management District Nov. 2018 – May 2019 Sarasota, FL - Reconstructing an Access Database; ... - 2020 Oct 09
... - Assisting the “ePermitting” helpdesk with correcting system data errors. - Training new hires in data analysis. Data Analyst Intern Southwest Florida Water Management District Nov. 2018 – May 2019 Sarasota, FL - Reconstructing an Access Database; ... - 2020 Oct 09
Project Manager
St. Petersburg, FL
... Streamlined process of the categorization and reporting of helpdesk tickets following conversion activities including time-saving automation of the categorization process reducing the workload. Daily maintenance of the helpdesk ticketing process and ... - 2020 Aug 07
... Streamlined process of the categorization and reporting of helpdesk tickets following conversion activities including time-saving automation of the categorization process reducing the workload. Daily maintenance of the helpdesk ticketing process and ... - 2020 Aug 07