Helpdesk resumes in Glen Burnie, MD

Olney, MD
... Manage a Ten-person team of desktop technicians and a 24/7 offsite helpdesk encompassing over 400 desktop PCs and over 50 laptops. Supervise the quality assurance process and train technicians to ensure quality customer service. Assign work and ... - Jun 18

Silver Spring, MD
... II/III tech support to resolve hardware, software, network, and various peripherals issues SysArc October 2013 – January 2014 Helpdesk Technician Followed SOPs to ensure system security and performed regular system backups and recovery procedures ... - Jun 10

Laurel, MD
... •S&T helpdesk support •Migrating SharePoint Farm from 2007 to 2010 Parsons Corporation (December 2011 – March 2012) Annapolis Junction SharePoint Administrator •Troubleshoot websites with errors and access issues. •Applied patches, and updated ... - Jun 08

Rosedale, MD
... delegated remedial actions to staff as necessary • Achieved company mandated productivity levels by monitoring and coaching employees • Oversaw helpdesk activities to ensure efficient and effective responses to client issues • Provided support to ... - Jun 06

Baltimore, MD
... As your employee, here is what I can bring to the table: • A Master’s Degree in IT • 8 +years working as a Tier 1 & Tier 2 Helpdesk Tech. • 8+ years working as an IT Network Technician. • 5+ years of computerized television system management • A ... - Jun 05

Laurel, MD
... AND COORDINATED PREVENTATIVE MAINTENANCE OF EQUIPMENT FIELDED HELPDESK REQUEST, CREATED IT DOCUMENTATION FOR PROBLEMS AND RESOLUTIONS VIA SHAREPOINT SUPPORTED LAPTOPS, DESKTOPS, IPADS AND ANDROID SETUP, SUPPORT AND TROUBLESHOOTING Serfredrick C. ... - May 30

Laurel, MD
... Provided day-to-day software and hardware support to staff, students and parents Utilized ConnectWise for efficient helpdesk ticket management Provide remote assistance for distant learning needs Managed and deployed updates to various devices ... - May 30

Randallstown, MD
... Customer Service / Helpdesk Representatives for various Call Centers within the company ●Sourced and recruited candidates for 30 various departments outside of Customer Service including Research representatives, ●Inventory Control Specialists, Sr. ... - May 27

Silver Spring, MD
... TTM Helpdesk Representative, Charter Communications February 2008 – October 2011 Addressed and resolved diverse telephone and network issues, ensuring optimal customer experience. Technical Helpdesk Support, Customer Direct July 2007 – November 2007 ... - May 18

White Marsh, MD
... NCR Aloha NBO CFC, Screen Design, Micros 3700, Par, Panasonic, Sicom/Xenial,Eye-Catch PCI Compliance,Switches, Firewalls, Drive Thru Systems,Mood 3M,Digital Copy .Connected Payments / World Pay Autotask, Helpdesk Management,Stratacashe Menu Boards ... - May 14