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Columbus, OH
... EXPERIENCE Customer Service Representative, Jan 2020 - Nov 2021 Urgently Roadside Assistance • Confer with customers by telephone • Keep records of customer interactions and/or transactions • Supervise and recruit agents • Quality control calls • ...
- Aug 06
Columbus, OH
... and timely processing Internal Sales & Service Representative 2018-2019 ● Provided professional support to members and agents to retain lasting relationships ● Received 30 - 40 inbound phone calls daily assisting members and agents with Term and ...
- Jul 31
Columbus, OH
... Project Coordinator New Albany, Ohio April 2015 – July 2018 ●Produced the formatting and running of daily data analyses for all site Agents using advanced Excel 2013 data-mining techniques. ●Performed creating and running ad-hoc audit reports for ...
- Jul 27
Columbus, OH
... SELF EMPLOYED Insurance Agent in North Carolina 01/2002 – 08/2010 Contacting prospects for Fixed Annuity sales for American Equity Investment Life Insurance Company. Retirement Account education and enrollment of plan participants. Bank of America – ...
- Jul 26
Dublin, OH
... Converted distribution center management from 3PL management to in house to reduce operational expense at 6 locations. Developed and managed Online Claims Management System. Ensure the management understands the Transportation Terminology as well as ...
- Jul 20
Columbus, OH
... Proven expertise in assisting customers with applications and benefits, training new agents, and managing high call volumes. Demonstrated ability to enhance customer satisfaction through effective communication and problem-solving skills. Seeking to ...
- Jul 17
Columbus, OH
... • Placing & editing clients orders ranging from $1.00 - $50,000.00 + • Coordinating merchandise deliveries with our partners' delivery agents. • Design consultant explaining the product & offers my opinion at Client Request. • Processing exchanges ...
- Jul 14
Pataskala, OH
... Follow up with agents and vendors weekly through e-mail and phone calls on all pending policies. . Provide necessary updates to the Underwriters to expedite approval. . Maintain case load of up to 150 policies by reviewing the oldest policies and ...
- Jul 10
Canal Winchester, OH
... Rolled out dozens of monitoring agents for all order flow servers and critical databases, improved application and system logging capabilities, assisted in the acquisition of external resources, authorized and monitored over 80 resources charging to ...
- Jul 07
Lewis Center, OH
... • Collaborate with brokers and agents to optimize benefit offerings. Combined Insurance Agency Manager 2021 – 2023 • Recruited and trained agents for Combined’s Worksite Division. • Sold voluntary employee benefits to businesses. Bass Pro Shops Club ...
- Jun 25