| Resume alert | Resumes 11 - 20 of 156 |
Customer Service Representative
Columbus, OH
... • Information Updates • Escalation Problem-Solving • Issue Research • Policy and Procedure Adherence • Shipment Routing • Resolving Customer Issues • Billing Adjustments and Refunds • Troubleshooting References available upon request REFERENCES - Mar 12
... • Information Updates • Escalation Problem-Solving • Issue Research • Policy and Procedure Adherence • Shipment Routing • Resolving Customer Issues • Billing Adjustments and Refunds • Troubleshooting References available upon request REFERENCES - Mar 12
Customer Service Representative
Gahanna, OH, 43230
... I had a de-escalation rating of 9 out of 10 and was voted one of the Top 100 Employees of the Company for 2018. Gwynnie Bee – Retention Services Specialist – 5/2017-4/2018 Learned how to operate the Symphony multi-line telephone system, as well as ... - Mar 01
... I had a de-escalation rating of 9 out of 10 and was voted one of the Top 100 Employees of the Company for 2018. Gwynnie Bee – Retention Services Specialist – 5/2017-4/2018 Learned how to operate the Symphony multi-line telephone system, as well as ... - Mar 01
Account Manager Customer Experience
Columbus, OH
... Served as escalation point and liaison with other operational departments. • Audited inventory for accuracy, availability, and replenishment needs. Online store for antiques and hard to find items. Online Shop Owner Managed all aspects of the retail ... - Feb 26
... Served as escalation point and liaison with other operational departments. • Audited inventory for accuracy, availability, and replenishment needs. Online store for antiques and hard to find items. Online Shop Owner Managed all aspects of the retail ... - Feb 26
Customer Service Representative
Columbus, OH
... Demonstrated expertise in de-escalation strategies, problem-solving, and upselling, leading to enhanced customer care. Known for excellent communication skills and a fast learning curve, with a proven track record of training fellow representatives ... - Feb 16
... Demonstrated expertise in de-escalation strategies, problem-solving, and upselling, leading to enhanced customer care. Known for excellent communication skills and a fast learning curve, with a proven track record of training fellow representatives ... - Feb 16
Customer Support Engineer
New Albany, OH
... 3rd party vendors on resolving customer issues in their environments Offsite Data Sync Senior Support Engineer 2020-2022 •Tier 2 Customer support and case escalation •Troubleshooting customer environments and investigating to identify backup issues. ... - Feb 13
... 3rd party vendors on resolving customer issues in their environments Offsite Data Sync Senior Support Engineer 2020-2022 •Tier 2 Customer support and case escalation •Troubleshooting customer environments and investigating to identify backup issues. ... - Feb 13
Customer Service Salesforce Com
Sunbury, OH
... Responsibilities: Led the administration of the Salesforce CRM system, implementing automated lead management workflows, including routing, escalation, and email notifications. Customized and maintained standard Salesforce objects (Accounts, ... - Feb 07
... Responsibilities: Led the administration of the Salesforce CRM system, implementing automated lead management workflows, including routing, escalation, and email notifications. Customized and maintained standard Salesforce objects (Accounts, ... - Feb 07
Operations Technician/Mainframe Operator
Columbus, OH, 43224
... Provides Off Hours Helpdesk Support(Tasks include Virtual Desktop and RSA token support along with general escalation support tasks.) Provides Monitoring Incident Management through Netcool and ServiceNow applications (Tasks include acknowledging ... - Jan 13
... Provides Off Hours Helpdesk Support(Tasks include Virtual Desktop and RSA token support along with general escalation support tasks.) Provides Monitoring Incident Management through Netcool and ServiceNow applications (Tasks include acknowledging ... - Jan 13
Behavioral Specialist Client Care
Columbus, OH
... Broad experience in de-escalation, client care and cultural competency; Highly organized; Proven critical thinking and problem-solving abilities; Proven track-record of collaboration, and relationship-building. Experience: Lead Adaptive Behavioral ... - Jan 04
... Broad experience in de-escalation, client care and cultural competency; Highly organized; Proven critical thinking and problem-solving abilities; Proven track-record of collaboration, and relationship-building. Experience: Lead Adaptive Behavioral ... - Jan 04
Customer service
Columbus, OH
... Upbeat and Positive Personality Customer Service Verbal and Written Communication Efficient and Detail-Oriented Data Entry De-escalation Techniques Order and Refund Processing Multitasking and Prioritization Understanding Customer Needs Relationship ... - 2023 Dec 31
... Upbeat and Positive Personality Customer Service Verbal and Written Communication Efficient and Detail-Oriented Data Entry De-escalation Techniques Order and Refund Processing Multitasking and Prioritization Understanding Customer Needs Relationship ... - 2023 Dec 31
Project Manager Management
Columbus, OH
... ●Development of processes that adhere to PMI & ITIL guidelines and best practices while executing project tasks, scheduling and executing test phases successfully, coordinating with client approved vendors to assist and escalation where necessary to ... - 2023 Dec 26
... ●Development of processes that adhere to PMI & ITIL guidelines and best practices while executing project tasks, scheduling and executing test phases successfully, coordinating with client approved vendors to assist and escalation where necessary to ... - 2023 Dec 26