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Arlington Heights, IL
... ADP Customer Relationship Management Software to the Higher Gear CRM application and back Installed and configured NEC digital phone system to an Avaya Phone system with voice mail Setup, configure and maintain LAN and Wireless Networks Visteon Inc. ...
- 2020 Oct 19
Arlington Heights, IL
... in Call Center Technologies(IVR, Avaya Aura Experience Portal, CTI, Call Recording, Call Management, Call Routing) ·Worked on Mobile-Based(IOS & Android) using Perfecto simulator, Web Based, Client Server and Standalone (Desktop) applications. ...
- 2020 Oct 14
Elk Grove Village, IL
... • CMS (AVAYA) and ICM (CISCO) EDW. • AWS (Amazon Web services) • Associate and acquainted with CMS / ICM (AVAYA & CISCO Call Center Technology) Enterprise Database warehousing, Big Data. • Salesforce, Autotask, Office 365 & Google cloud apps admin ...
- 2020 Oct 08
Chicago, IL
... Edwards *Avaya *Intuit Quickbase *Siemens HiPath *Verint *BoldChat *KRONOS *ServiceNow *Oracle *Smart Client *MS Outlook / Excel / Word *Google Drive / Sheets EXPERIENCE: Manager Customer Service Contact Centers Order Management (NA/LA) 2019 to ...
- 2020 Jun 26
Chicago, IL
... Cisco ViewMail for Outlook, Google Drive, WSUS 3, Cisco AnyConnect, Cisco UC Manager 12.5, vCenter 5.5, Active Directory, Exchange 2010, Veeam Backup 9, Backup Exec 2010, Microsoft Dynamics CRM, Avaya Phone System, ZENworks 11, Commvault Backup. ...
- 2020 Jun 24
New Lenox, IL
... • Programmed and implanted Avaya IP phone for corporate office and remote branches. Education Joliet Junior College 2013-Continuing Business Management-IT Prairie State 2002-2004 Business management courses Missouri Western State College 1995-1997
- 2020 Jun 22
Chicago, IL, 60649
... ●Worked in a call center using the AVAYA system taking up to 200 calls per day from potential students interested in Educational opportunities. EXECUTIVE ASSISTANT/WEB DESIGNER Antares Computer Systems - Chicago, IL - 2004 to 2007 Executive ...
- 2020 May 30
Oak Park, IL
... and Software Platforms: Windows 2007, Windows 2010, Windows Server 2008 R2, Citrix Networking: TCP/IP, Ethernet, VOIP (Avaya), Remote Desktop, VMware, and Ticketing Systems Security Systems Experience: Mcafee Suite, Sophos, Safend DLP, Vormetric ...
- 2020 May 28
Bolingbrook, IL
... 2008 EDUCATION AND CERTIFICATION Software Engineering Studies - University of Illinois at Chicago PEAK Master’s/Bachelor’s Degree - HSBC North America Technical: MS Office Suite, Avaya, Blue Pumpkin, Vernity, Whisper, LiveVOX, Clarifire, Oracle, CRM
- 2020 May 11
Aurora, IL
... referenceable customers - 60% became repeat buyers within 12 months Highest consecutive year revenue producer, worldwide Avaya / Radvision - (Avaya acquired Radvision) 2011 - 2015 Director, Video Channel Sales – North America Built and deployed ...
- 2020 Apr 13