Resume

*** *** ** · MCCUNE, KS *****

620-***-**** · ************@*******.***

ALISSA TOSCHES

OBJECTIVE

To become a valuable member of your team. I believe that I could be a great asset to your company.

WORK OF EXPERIENCE

[ 08/07-10/08 ] [ Civic Development Group ] [ Parsons, KS ]

Floor Supervisor

I was in charge of maintaining a healthy work environment. I trained the representative how to properly call on the phones and handle all state laws. I was in charge of handing out disciplinary actions as well as rewarding the callers for any outstanding achievements that they had.

[ 02/08-08/08 ] [ Civic Development Group ] [ Parsons, KS ]

Administrator

I am in charge of all the personnel paper work in the front office. I handle all interview processes and do the paper work for our training. Answer and direct phone calls accordingly. Help interviewers with problems they may have with their company file, or questions about the company policy.

[ 02/08-08/08 ] [ Civic Development Group ] [ Parsons, KS ]

TSR (Telephone Sales Representative)

Making phone calls to existing customers about an additional protection on their account. Had to make sure to maintain a professional attitude no matter what happened, as well as to abide by all state and client requested guidelines.

[ 08/07-05/08 ] [ Peoples Wireless ] [ Pittsburg, KS ]

Sprint Store Representative

Helping customers with any problems they may have had with their equipment or services, helped create new phone plans, kept track of inventory and answered the phones.

[ 09/07-10/07 ] [ Epixtar marketing ] [ Pittsburg, KS ]

Telephone representative

Sold the Discover card to businesses nation wide. Helped to convince the business holders that this would be an excellent investment for their company.

[ 03/07-09/07 ] [ Wal-Mart] [ Parsons, KS ]

Associate

Was in charge of decorating cakes, taking cake orders, stocking shelves, taking inventory, ordering, baking the bread, baking the doughnuts, pulling the expired products off the shelf, and properly labeling the items to be put on the shelf. I had a rotating job schedule. On certain days I was the cake decorator, others I was the baker, and I was also the doughnut maker.

[ 08/05-01/07 ] [ Center for Research Design and Development]

[ Reno, NV ]

Supervisor

Was in charge of all employees training, did the office work of handing out any disciplinary actions or praises, was in charge of keeping the room motivated and getting sales. Was in charge for training the new employees to pass their IRB (internal review board, a test to be able to do research with human subjects) and also kept all the personnel files.

EDUCATION

[ 2001-2004 ] [ Gerlach High School ] [ Gerlcah, NV ]

Graduated a year early with honors, and an advance diploma.

[ 2004-2006 ] [ Univeristy of Nevada, Reno ] [ Reno, NV ]

Criminal Justice

Wasn‘t able to attain a degree, due to financial difficulties.

[ 2007-Present ] [ Professional Career Development Institute] [ Online Course ]

Forensic Science

Am currently working on a degree in Forensic Science.

REFERENCES

James Whitesell 620-***-****

Jill Gooch 775-***-****

Denise Moschetti 775-***-****

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