Customer-Focused Sales & Service Professional

Location:

Posted:

January 03, 2026

MALIK KEITH

Professional Summary

College Undergraduate who excels in fast-paced, deadline-driven environments. Client-focused with broad knowledge of

Customer Service and Client Sales. Accountable overachiever demonstrating a high level of ownership and initiative.

Quick and effective at decision making, while maintaining excellent customer service throughout the sales

process. Team-oriented Retail Sales Associate who works well in a collaborative environment, yet thrives on personal

sales achievements.

Highlights

Outgoing and Friendly Self Motivated

Flexible Neat and clean in appearance

Focused On time and reliable

Dedicated Energetic, and enthusiastic

Adapts easily to diverse groups Very Creative

Able to persuade others effectively

Excellent people skills

Problem-solving skills

Excellent Customer Service Skills

Active listening skills

Motivated Team Player

Accomplishments

Maintained daily cleanliness of coffee station and barista.

Answered telephone calls and responded to inquiries.

Assisted in maintaining preparation and service areas in a sanitary condition.

Cleaned and sterilized equipment and facilities.

Greeted each customer with friendly eye contact.

Was always known as one of the most friendliest cashiers

Voted one of the most liked employees

Experience

Associate 09/2013 to 07/2014

Panera Bread Columbus, OH

I worked as a sales associate, starting off as the maintainer of the dining room, then eventually moved up to bakery and

barista. I was also trained in almost all other positions offered at the venue (Excluding The Line or Managerial

positions).

Education

Bachelor of Arts: Media Arts & Studies, Marketing Business 2018

Ohio University Athens, OH, United States

I am currently an undergrad still attending the university with plans to graduate in 2018.

High School Diploma: General Studies 2014

Fort Hayes High School Columbus, OH, United States