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Admin and clerical positions

Location:
Phoenix, AZ
Salary:
$48,000.00-$60,000.00
Posted:
September 29, 2008

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Resume:

APRIL J. WILLIAMS

***** ******* ****** *******, ******** 60411 708-***-**** r83rof@r.postjobfree.com

OBJECTIVE: A challenging position utilizing my administrative, financial management and customer service skills.

PROFESSIONAL SKILLS SUMMARY

Administrative

* Handled inbound telephone calls using PBX switchboard and distributed messages.

* Scheduled meetings and organized meals/refreshments.

* Handled miscellaneous office duties including filing, order supplies, create mailers, data entry, maintain databases, greet customers and schedule appointments.

* Created electronic images and advertisements for eBay sales.

* Maintained statistical data for daily, weekly, monthly and annual reports.

Financial Management

* Verified and managed cash deposits.

* Processed accounts payables/receivables, payroll, general ledger, and bank reconciliation.

* Managed inventory processes and performed record audits.

* Developed and implemented control systems.

* Maintained daily and monthly records of accounts receivables/payables.

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* Generated billing statements; verified and prepared vouchers for payments.

Customer Service & Vendor Management

* Acted as liaison between vendors & client/customers to resolve discrepancies (orders, delivery, billing).

* Responded to client/customer inquiries using timely and efficient customer service techniques.

* Conducting follow up calls to maintain customer satisfaction.

* Promoted good client/vendor relations and provided quality customer service.

* Executed collection efforts on past due accounts.

* Generated revenue through sales and service.

RELATED SKILLS

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* Typing 50 WPM

* Proficient with office machines (fax, copy, switchboard, 10-key)

* Excellent organizational and time management skills

* Proven record of success managing multiple projects.

WORK EXPERIENCE

RARCOA, INC. Willowbrook, IL

Administrative Assistant 2000 – Present

BRADLEY & COMPANY CPAs P.C.U Willowbrook,

Market Research 1998 - 2000

INN OF BURR RIDGE (BEST WESTERN) Bur Ridge, IL

Accounts Payable Clerk/Receptionist 1996 - 1998

CONTINENTAL TOYOTA, INC. Countryside, IL

Customer Relations Manager 1995 - 1996

Warranty Administrator 1993 - 1995

Switchboard/Cashier 1991 - 1993

EDUCATION

RICHARD J. DALEY COLLEGE Chicago, IL

Completed college coursework for business administration



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