Munaya Issah
Columbus, OH *****
*************@*****.***
Professional Summary
Efficient and compassionate caregiver with 4 years of experience providing personalized care and support to elderly clients. Skilled in daily activities, fall prevention, and documenting daily observations. Proficient in cash handling and cashiering, with experience in training new staff members. Possesses a diploma in nursing and patient care.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Security Guard
Allied Universal-Columbus, OH
July 2025 to November 2025
• Patrolled assigned areas to ensure the safety and security of premises
• Monitored surveillance cameras and alarm systems, promptly responding to any suspicious activity or emergencies
• Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
• Maintained accurate logs of all incidents, accidents, and daily activities
• Collaborated with law enforcement agencies during investigations and provided necessary information or evidence as required
• Implemented access control measures by verifying identification credentials of individuals entering restricted areas
• Responded quickly to medical emergencies by administering first aid and contacting emergency medical services when necessary
• Performed regular checks on fire extinguishers, alarms, and other safety equipment to ensure proper functioning at all times
STNA (State Tested Nursing Assistant)
The Avalon of New Albany-Columbus, OH
October 2024 to March 2025
• Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
• Monitored vital signs and reported any changes or abnormalities to the nursing staff
• Assisted in transferring patients from beds to wheelchairs or other modes of transportation
• Maintained a clean and safe environment for patients by regularly sanitizing equipment and surfaces
• Documented patient information accurately and timely in electronic medical records system
• Collaborated with healthcare team members to ensure coordinated and efficient patient care
• Responded promptly to call lights and requests for assistance from patients
• Supported patients' emotional well-being by providing companionship and actively listening to their concerns
• Assisted nurses during medical procedures such as wound dressings or catheter insertions
• Followed infection control protocols to prevent the spread of diseases within the healthcare facility
• Managed inventory of supplies, restocking as needed to ensure availability for patient care activities
• Assisted with meal preparation, feeding patients who required assistance with eating or drinking
• Ensured patient privacy and confidentiality at all times while maintaining professional boundaries
• Escorted patients to diagnostic tests or therapy sessions as directed by healthcare professionals
• Provided comfort measures such as positioning pillows or blankets for optimal patient comfort Caregiver
Westerville Senior Living-Columbus, OH
February 2024 to September 2024
• Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well- being
• Assisted with daily activities such as bathing, dressing, grooming, and medication management
• Maintained a clean and organized living environment for clients by performing light housekeeping duties
• Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
• Implemented fall prevention strategies by removing hazards from the environment
• Documented daily observations including changes in behavior or health conditions
• Supported individuals with mobility challenges through proper transfer techniques using assistive devices when required
• Notified appropriate authorities in cases of suspected abuse or neglect according to established protocols
• Demonstrated patience, empathy, and understanding when dealing with individuals experiencing cognitive decline or memory loss
• Managed medical equipment such as oxygen tanks, walkers, or wheelchairs to ensure they were in good working condition
• Closely monitored fluid intake/output and reported any abnormalities to healthcare professionals Caregiver/Personal Assistant
Bright living-Ghana-kumasi
January 2018 to September 2022
• Provided compassionate and personalized care to elderly clients, ensuring their physical and emotional well-being
• Assisted with daily activities such as bathing, dressing, grooming, and medication management
• Monitored vital signs and reported any changes or concerns to healthcare professionals
• Created a safe environment by implementing fall prevention strategies and maintaining a clutter-free living space
• Managed household tasks including light housekeeping, laundry, and grocery shopping
• Organized medical appointments and transportation for clients, ensuring they received necessary healthcare services on time
• Engaged in meaningful conversations with clients to provide companionship and reduce feelings of loneliness or isolation
• Collaborated with family members to develop care plans that met the specific needs of each client
• Implemented cognitive stimulation exercises to promote mental acuity in elderly individuals with dementia or Alzheimer's disease
• Maintained accurate documentation of daily activities, medications administered, and any notable changes in client's condition
• Responded promptly to emergencies or urgent situations by following established protocols for immediate assistance
• Attended training sessions on caregiving techniques, safety procedures, infection control measures, etc., staying up-to-date with best practices in the field Caregiver/Personal Assistant
Bright living-Ghana - kumasi
January 2018 to September 2022
• Provided compassionate and personalized care to elderly clients, ensuring their physical and emotional well-being
• Assisted with daily activities such as bathing, dressing, grooming, and medication management
• Monitored vital signs and reported any changes or concerns to healthcare professionals
• Created a safe environment by implementing fall prevention strategies and maintaining a clutter-free living space
• Managed household tasks including light housekeeping, laundry, and grocery shopping
• Organized medical appointments and transportation for clients, ensuring they received necessary healthcare services on time
• Engaged in meaningful conversations with clients to provide companionship and reduce feelings of loneliness or isolation
• Collaborated with family members to develop care plans that met the specific needs of each client
• Implemented cognitive stimulation exercises to promote mental acuity in elderly individuals with dementia or Alzheimer's disease
• Maintained accurate documentation of daily activities, medications administered, and any notable changes in client's condition
• Responded promptly to emergencies or urgent situations by following established protocols for immediate assistance
• Attended training sessions on caregiving techniques, safety procedures, infection control measures, etc., staying up-to-date with best practices in the field Warehouse Associate
FedEx Ghana-Kumasi
May 2019 to August 2021
• Received, inspected, and documented incoming shipments of products
• Efficiently organized and maintained inventory in accordance with company standards
• Utilized forklifts and other equipment to safely transport materials within the warehouse
• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
• Collaborated with team members to complete daily tasks in a timely manner
• Performed regular quality checks on products to ensure they met specifications
• Assisted in conducting physical inventory counts to reconcile stock levels
• Maintained a clean and organized work area, promoting safety and efficiency
• Followed all safety protocols and procedures while operating machinery or handling hazardous materials
• Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations
Warehouse Associate
FedEx Ghana-Kumasi
May 2019 to August 2021
• Received, inspected, and documented incoming shipments of products
• Efficiently organized and maintained inventory in accordance with company standards
• Utilized forklifts and other equipment to safely transport materials within the warehouse
• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
• Collaborated with team members to complete daily tasks in a timely manner
• Performed regular quality checks on products to ensure they met specifications
• Assisted in conducting physical inventory counts to reconcile stock levels
• Maintained a clean and organized work area, promoting safety and efficiency
• Followed all safety protocols and procedures while operating machinery or handling hazardous materials
• Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations
Education
Social Work (high school)
focus north high school-Columbus, OH
August 2023 to May 2024
Skills
• Wound care
• Working with geriatric patients
• Database software proficiency
• Microsoft Windows Server
• Office management
• Grammar Experience
• Patient observation
• Client follow-up
• GPS
• Report writing
• Communication skills
• Sending lead generation communications
• Outbound sales
• Security
• User management
• Mobile devices
• Patient Care
• Cash handling
• Cashiering
• Distribution center
• Windows
• RF scanner
• Multi-line phone systems
• Administrative experience
• Medical billing
• Attention to detail
• Vital Signs
• Babysitting
• Hospice
• Software troubleshooting
• Serving
• Computer literacy
• Regulatory compliance
• Customer support ticket management
• Equipment troubleshooting
• Patient monitoring
• Microsoft Word
• Maintaining patient confidentiality
• IT
• Order entry
• Customer retention
• Toddler care
• Systems & applications support
• Warehouse management system
• Military
• SharePoint
• Forklift
• Technical Proficiency
• Working with people with disabilities
• Childcare
• Organizational skills
• Windows Remote Desktop
• ServiceNow
• Dementia Care
• Point-Click Care
• Alzheimer's Care
• Restaurant experience
• Custodial Experience
• Achieving HIPAA compliance
• SQL
• Negotiation
• Time management
• Cooking
• Call center
• Computer hardware
• Network troubleshooting
• Cloud services
• Typing
• Home care
• Home health
• Data entry
• Microsoft Outlook
• Leadership
• Microsoft Powerpoint
• Computer operation
• QuickBooks
• Writing skills
• Heavy lifting
• Remote access software
• Staff scheduling
• Skilled nursing facility
• Teamwork
• Caregiving
• Pharmacy software
• Hardware support
• Senior Care
• Meal preparation
• Phone communication
• Phone etiquette
• Microsoft Excel
• Client services
• Cash register
• Printer (troubleshooting support)
• Computer skills
• Productivity software
Languages
• Hausa - Fluent
• English
• Portuguese - Expert
Awards
Best student of the month
October 2023
Certifications and Licenses
Google IT Support Professional Certificate
September 2025 to Present
CNA
August 2024 to Present
A certified nursing assistant
diploma in nursing and patient care
August 2022 to Present
State Tested Nursing Assistant
Driver's License
CPR Certification
Medication aide
January 2025 to January 2026
BLS Certification
Licensed Nursing Assistant