Operations & Office Administration Professional

Tiffany Hill

Shreveport, LA ***** +1-832-***-**** *.***********@*****.***

Professional Summary

I am a highly motivated individual in search for a long term career with a great company. I have many skills that are ready to be put to use.

Work Experience

Office Manager

Thermo-Technics Inc Shreveport, LA

July 2024 to Present

Streamlining operations, managing budgets, vendor relations, and leading administrative staff to improve efficiency. Key responsibilities include implementing procedures, overseeing daily workflows, maintaining office technology, and supporting HR functions like.

Shipping/Receiving Clerk

CVs pharmacy texas Houston, TX

January 2021 to Present

A shipping clerk, also known as a shipping and receiving clerk, prepares outgoing shipments and receives incoming shipments. Their responsibilities include:

• Organizing inventory: Making sure inventory is easy to find when new orders arrive

• Scheduling shipments: Reviewing shipment schedules to ensure efficient operations

• Documenting damages: Keeping track of any damages to inventory

• Preparing paperwork: Completing all necessary paperwork for shipments

• Packaging items: Ensuring items are packaged correctly

• Checking orders: Making sure orders are accurate

• Tracking shipments: Keeping track of the status of shipments and working with logistics technicians to monitor them

• Operating equipment: Using warehouse equipment

• Troubleshooting: Addressing any shipping issues

General Warehouse Associate

The Home Depot Houston, TX

January 2020 to January 2021

load and unload trucks, move material within the facility and from the loading platform by carrying, pushing, rolling or operating hand trucks, forklifts, hoists, motorized conveyors, or other material handling equipment Store Management

CVS Health Retail Houston, TX

April 2017 to November 2017

A CVS shift supervisor is responsible for managing employee shifts and creating a work schedule each week. In addition, the shift supervisor must supervise on-duty employees and establish priorities within the store, such as assigning employees to work registers, stock shelves or clean the aisles. Shift supervisors are also responsible for assigning and leading store activities and specialized events, such as blood donations or community drives. These professionals also oversee daily sales reports, develop sales forecasts and train and evaluate hourly employees. They handle shrinkage and loss prevention by monitoring loss prevention programs, identifying and managing shoplifters and ensuring all prices are accurate and up-to-date.

Order Selector

CVS Health Conroe, TX

April 2016 to December 2016

Filling customer orders and delivering them to the delivery platform in a manner that meets company standards for safety, security and productivity. The Order Picker is responsible for the completeness and correctness of all orders filled. Assembly Operator

Containment Solutions, Inc Conroe, TX

April 2014 to September 2015

Built and assembled underground fiberglass petroleum tanks. Inspected tanks before sending to shipping to insure quality. Work as part of a team having responsibility for assembling an entire product or component of a product. Team assemblers can perform all tasks conducted by the team in the assembly process and rotate through all or most of them rather than being assigned to a specific task on a permanent basis. McDonalds Crew Member

McDonald's Houston, TX

May 2009 to April 2014

Greeting customers with a smile. Taking accurate food orders. Preparing all of McDonald's World Famous food. Partnering with other Crew and Managers to meet target goals during your shift. Restaurant Cleanliness. Ensuring items are well stocked

Customer Service Representative

NCO Group Humble, TX

July 2008 to May 2009

Interact with customers to handle complaints, process orders, and provide information about an organization’s products and services. Customer service representatives answer questions or requests from customers or the public. Security Guard

Wackenhut Security Corporations/Securitas Security Houston, TX January 2008 to July 2008

Monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

Correctional Officer

TDCJ (Texas Department Criminal Justice) Huntsville, TX April 2007 to December 2007

Count, feed, and supervise offenders. Search for contraband; conduct by pat searching and cell searching. Restrain combative inmates. Respond to emergencies. Read, review and evaluate offender records Order Selector

Cvs Distributions Center Conroe, TX

May 2006 to April 2007

Selecting customer orders and fulfilling them as quickly and accurately as possible. Tasks include the selecting, staging, packaging and loading of customer orders to be delivered without damage or error. Warehouse equipment is also used to help achieve this goal.

Education

High School Graduate (High school or equivalent)

Conroe High School Conroe, TX

August 2001 to May 2005

High school diploma or GED

Upper secondary education

Associate's degree

Skills

Public utility experience Client invoicing Invoice payment processing Live chat Pallet jack Hand tools Production records Financial analysis General ledger data entry Electrical experience Manufacturing facility Office record organization Soldering Climbing Microsoft Outlook Continuous improvement standards implementation Packing Electric pallet jack Accounts payable React Accounting Home care Writing skills Journal entries Team lead experience Budget management Client communication Interpersonal communication Financial data management Data entry Cross-functional collaboration Parts administration Customer service Employee relations Vendor relationship building Faxing Financial record maintenance Blueprint reading Inventory control Vendor relationship management Power tools Strategic sourcing Data reporting Community engagement Data analytics Algebra Proofreading Forklift Supply chain management Receiving shipments Process improvement Gmail Measurement (quality control) Inventory management Microsoft Excel Store Management Experience Appointment scheduling Clear language communication Financial report writing Document management Managing teams in warehouse setting - Largest team managed in a warehouse setting (6-10 team members) Contracts Data management Invoice processing HRIS Financial compliance Analytics Conveyor belts Data collection Private practice experience Regulatory compliance Computer operation Team motivation (leadership skill) Load & unload Budgeting Telecommunication Medical scheduling Operations management Microsoft Teams Multi-line phone systems HIPAA compliance Phone inquiries Facilities management Lean manufacturing File organization Cost accounting Public relations Google Workspace Analytical thinking Oracle Enterprise Resource Planning (ERP) Recruiting Electronic surveillance Problem-solving Cleaning Microsoft Office Phone call management Team development Driving Accounting systems Lean Medical terminology Basic math Accounting and finance experience Food safety management Construction accounting Operational budget management Handling wage garnishments Accounts payable experience within energy industry GMP Hospitality Employee orientation Journal entry management in accounting Decision making Project coordination Accounts receivable Quality standards in production Organizational skills Math Geometry Office management QAD ERP Purchasing Manufacturing management Production scheduling Technical Proficiency Surveillance Phone communication Supplier management Mechanical knowledge Vendor management Clerical experience Office activity coordination Heavy equipment operation Team management Logistics inventory management Managing patient records Hydraulics Mobile devices Customer inquiry handling Windows Schematics Inventory data entry Attention to detail Procurement contract negotiation Expense management Accounting software Analysis skills Office experience Bank reconciliation Payroll General ledger accounting Warehouse supervisor experience Quality assurance within food and beverage industry Customer communication Purchase orders ISO standards Word processing Updating inventory records Manufacturing company experience Vendor contract management Cross-functional communication Numeracy Event coordination Computer literacy Communication skills Computer skills 10 key typing Bookkeeping - Bookkeeping experience (1-2 years) Sage Cooking Financial management report preparation Dispatching Intelligence gathering investigation techniques Filing Office supply management Interviewing Warehouse management system Payroll tax processing Financial software Shipping & receiving Machining Administrative experience Order fulfillment Leadership Record keeping Root cause analysis Time management Sales Transportation documentation for distribution operations CCTV Teamwork Order picking Senior care Blueprint specification interpretation Task prioritization Inventory records Microsoft Powerpoint Improving operational efficiency Continuous improvement Staff supervision Cycle counting inventory management Manufacturing Dimensional measurements Military Investigation evidence collection Delegation Materials handling Productivity software CRM system proficiency Medical office experience QuickBooks Excel data analysis Typing Multitasking Patient interaction Hours of Service (HOS) regulations Outdoor work Order placement Interpersonal skills Microsoft Word Quality control Client interaction via phone calls General ledger reconciliation Warehouse experience - Warehouse experience (3-5 years) Phone customer support Financial data reconciliation Payroll processing Research Human resources

Languages

English

Certifications and Licenses

Non-CDL Class C

Pallet Jack Certification

Additional Information

United States Army veteran

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