Team Members High Level
Resume:
PAMELA TOLENTINO
I r
Rochester, NY 14626
**************@*****.***
ABOUT ME
Love to challenge others into pushing their abilities as well as my own. Experienced in having open communication with others and developing leadership qualities. Provide positive affirmations to those around me. EXPERIENCE
Buffalo Wild Wings, Rochester NY
JANUARY 2023 - PRESENT
Cashier
● Communicate with guests to ensure their experience meet their expectation
● Take phone orders and answer any questions over the phone
● Handle payments from customers and ensure pricing is correct WCT Trainer
● Provide guidance and support to team members to enhance their skills
● Conduct a thorough training periods for the new hires for the cashier position
● Give feedback to team members, ensuring a high level of understanding among trainees
Server
● Interact with customers, providing them with a welcoming atmosphere
● Take orders down and accurately put them in the POS system
● Provide recommendations for food and drink items Lakeshore Country Club, Rochester NY
AUGUST 2022 - OCTOBER 2022
Server
● Prepared room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils
● Assist customers on selecting food and beverages by explaining the menu
● Promptly address any issues regarding dining
Celtic Corner, Hawthorne NJ
APRIL 2021 - JULY 2022
Host
● Organized seating arrangements and chart flow for the servers
● Assisted the servers by carrying out drinks/food and bussing tables during busy hours
● Communicates with customers to ensure their dining expectations are met
EDUCATION
Rochester Institute of Technology, Rochester NY
Bachelor’s Degree in Political Science
AUGUST 2022 - PRESENT
Passiac County Technical Institute, Wayne NJ
Highschool Diploma
SEPTEMBER 2019 - JUNE 2022
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