Lillian
Warner
Experienced bartender & waitress with management experience
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Lillian Warner
Columbus OH.
***************@*****.***
Dedicated Restaurant and Customer Service Professional experienced in delivering exceptional guest experiences in fast-paced dining environments. Achieved strong rapport with guests while managing order processes, resolving conflicts, and handling cash transactions. Focused on creating welcoming dining experiences that foster customer satisfaction and loyalty.
• Beverage preparation • Point-of-sale operations
• Order accuracy • Food safety
• Customer service
Waitress/Head Bartender - Khaab India (Columbus, Ohio)
July 2025 - Current
• Provided exceptional customer service to enhance dining experiences.
• Took accurate food and drink orders from customers promptly.
• Collaborated with kitchen staff to ensure timely meal preparation.
Supervisor- Chipotle (Columbus, Ohio)
March 2025 - June 2026
•Worked alongside my staff to ensure clean conditions were being maintained.
•Helped my staff problem solve when issues arose between staff members or with difficult customers
• Engaged with customers to provide excellent service and to keep them coming back.
Waitress - Bendi Wok (Columbus, Ohio)
June 2024 - July 2025
• Provided exceptional customer service in a fast-paced dining environment.
• Took and processed orders accurately using point-of-sale systems.
• Prepared and served beverages and food items with attention to detail.
Carpentry Apprentice/ Social Media Manager - Everette Build & Design (Gainesville, FL)
March 2022 - June 2024
• Assisted skilled carpenters in constructing residential frameworks and structures.
• Operated hand and power tools safely while adhering to workplace safety protocols.
• Measured and cut materials accurately for various carpentry projects.
• Constructed, stained, and sealed cabinets.
Waitress/Waitress Trainer - Global Bar & Grill (Lake City, Florida)
October 2018 - May 2022
Progressed from dishwasher to waitress in 2019, demonstrating commitment and skill, leading to a pay raise for training new staff in 2020.
• Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction and repeat business.
• Took customer orders accurately and efficiently using point-of-sale systems.
Maintained cleanliness and organization of dining and kitchen areas, supporting efficient operations and positive dining experience.