Hk executive

RESUME

Madhan R

Mob. 974******* E-Mail: ***************@*****.***

CAREER OBJECTIVE:

To work in a globally competitive environment on challenging assignments that shall yield the twin benefits of job satisfaction and a steady-paced professional growth. Seeking a position to utilize my skills, talent and abilities which offers professional growth while being resourceful, innovative, and flexible.

STRENGTHS:

• Excellent communications skills with an urge and flare to learn more. Confident about myself and like to take up new challenges. Never abdicate to any task.

• Ability to deal with people diplomatically, willingness to learn, and hard worker. EDUCATIONAL QUALIFICATION:

SSLC

PUC

B.COM

SKILLS AND PROFICIENCIES

• MS Word / MS Excel

• Written Communication

• Customer Service

• Admin

COMPUTER KNOWLEDGE:

MS Outlook,

MS Word,

MS Excel &

MS PowerPoint.

BRIEF EMPLOYMENT HISTORY:

• Working in TCFM Under JPMC as a Sr FACILITY EXECUTIVE - SOFT SERVICES From December 2022 to till date.

• Worked in Sodexo India private limited as a FACILITY EXECUTIVE - SOFT SERVICES From November2016 to November 2022.

• Worked in The Silvan villa November 2012 to November 2016

• Worked AS an operation Executive Aegis Private Limited from November 2009 to December 2011 ROLES & RESPONSIBILITIES IN CURRENT PROFILE/ CORE COMPETENCIES:- Facility Management, Vendor Management, Building Operations, Client Management, Events Management, Job Scheduling, Incident Handling, Security Support, Cafeteria Management, Transport Support, Mail room Support, Health and Safety, Training and Development.

• Scope of Service o Help desk o Office assistant o Front office o Janitorial services o HK supervisor o HK executive

o Admin support (As per client requirement)

o Transportation support (As per client requirement) o Security support (As per client requirement)

o Landscaping

o Pest Control

o Event Management

o Managing Multiple vendor’s (Painting contractor, Civil team, Drainage/Tank cleaning, Carpet shampooing etc.

Roles & Responsibilities (Current Profile)

Site Operations Management

● Monitoring of Housekeeping related activities

● Arrangement of all consumables and supplies for Client / VIP visits

● Interfacing with the pest control for carrying out the pest control activities at the facility.

● Monitoring the mail room activities

● Preparing the Daily/Weekly and Monthly reports

● Collecting all documents from the vendor for compliance audit

● Interacting with the Housekeeping vendor.

● Taking facility rounds and find out snags and raising GUTS tickets for the same

● Follow up and close the tickets logged.

● Effectively manage Facility team to ensure an on time deliverable system.

● Routinely Inspect all services to ensure performance measures are being maintained

● Provide assistance to FM in all administrative functions, security issues and Facility services and any other administrative functions deemed by Client

● Ownership of the Day to day administration, including reports generation of the stocks tracker.

● Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day

● Inspect the turn out and attendance of the staff and sign the shift register

● Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints

● Co-ordinate with Space planner for any moves.

● Soft services stores and stocks to be maintained

● Indent monthly requirements for Soft services as per the month's budget. Vendor Management:

● Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA

● Carrying out Vendor Background Checks.

● Processing of vendor Invoices

52 Week’s calendar & AMC: -

o As per the 52 weeks’ calendar schedule, I have ensured all the area are attended without any deviations.

Reports: -

o As a responsible, I have ensured 100% adherence to service level agreement requirements, all the relevant documents pertaining to facility operations are maintained, conducted monthly meeting with vendors and I have ensured completion of action items within the agreed timelines & maintained reports.

o All the checklist is maintained for audit purpose; vendor invoice is validated & submit for billing process.

o Monthly training reports are maintained & shared to client, Daily report & monthly report are maintained & shared to clients, walk around reports/ snag reports are maintained, all the relevant documents and reports are maintained as per our organization standards. MMR: -

o Every month ‘MMR” is prepared by me, I use to collect details for water, EB & DG consumptions reports from technical team & remaining slides are prepared by me & same has been shared to site lead to present MMR with our operation team & client. Initiatives: -

o As it’s my core area, I have initiated the below mentioned. o Housekeeping should be more than one time initiatives, we have made through monitoring & auditing, keeping records for the same & maintaining in regular basis. o New Housekeeping store set up was done & Displayed all the safety measurements like usage of chemicals/MSDS & signs in the store.

o Initiated core area for all the shift supervisor, lost & found register for HK-team, conducted cancer screen camp & health checkup camp with the support of vendor/site lead/ client. Security support: -

● Incident tracker report

● Key chest tracker/ issued

register

● Lost and Found register

PERSONAL PROFILE

Name : Madhan.R

Father Name : Raja

Date of Birth : 05/01/1986

Gender : Male

Nationality : Indian

Marital Status : Married

Languages known : English, Kannada, Telugu, Hindi & Tamil DECLARATION

I hereby declare that the above information given is true and best of my knowledge. Thanking You,

Date:

Place: Bangalore

Yours

Faithfully,

(Madhan.R)

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