Jennifer Pollard
*** * ******** ****, *******, Virginia 24521
************@*****.***
Professional Summary
Research & Project Manager with 12 years of professional experience managing customized research studies. Highly proficient in research design, project management, qualitative and quantitative analyses, report creation and writing, editing, proofreading, and presentations.
Skills
●Microsoft Office & Google Docs expertise
●Project Management
●Business Communications (email, webinars, virtual meetings)
●Proofreading & Editing
●Type 63 WPM
●Leadership of cross-functional team
●Quality assurance
●Data analysis
●Report creation, writing, & presentation
Experience
Project Manager Oct 2021 Current
Forrester Cambridge, MA
●Identified schedule, budget, deliverables, and resources needed to launch project defined in scope of work.
●Created and delivered status reports and identified pending action items for resolution.
●Delivered status reports to cross-functional team to identify pending action items and announce upcoming deadlines.
●Coordinated schedules, meeting agendas, monitored minutes, and identified next steps to move cross-functional projects forward.
Research Manager Sep 2010 Oct 2020
Portland Marketing Analytics Portland, ME
●Developed complete research methodologies specifically tailored to each client's needs and objectives using quantitative and qualitative approaches.
●Responsible for quality assurance processes related to all aspects of data collection, analysis, and reporting.
●Created, wrote, and presented reports to internal and external stakeholders that summarized findings, showcased impact, and provided actionable insights recommendations.
●Report editing & proofreading.
●Built and maintained relationships with clients and third party vendors through proactive weekly communications and responding to ad hoc queries.
●Managed all project budgets and scheduling to ensure client value was maximized and deadlines were adhered to within the scope of work.
Education
BBA: Marketing May 2007
Georgia State University Atlanta, GA
●Minor in Hospitality Administration.
Associate of Arts: General Studies May 2004
Central Virginia Community College Lynchburg, VA
●Concentration in Psychology.