Mindfulness-Based Life Coach and Patient Navigator
Resume:
E R I ES K A S I L V A
E D U C A T I O N
www.yourpinksis.com
***********@*****.***
C O N T A C T
Upper Arlington High School
SECONDARY SCHOOL
Breast Cancer Patient Navigator
CERTIFIED 2024
S K I L L S
• Coaching & Counseling: Life and
Mindfulness Coaching, Patient
Advocacy, Integrative Therapy
Approaches
• Collections & Negotiation: 10+
years in commercial and consumer
collections, negotiation, conflict
resolution
• Languages: Fluent in Portuguese
and Spanish; proficient in English
• Additional Skills: Public speaking,
project management, teaching,
typing, multilingual communication
E X P E R I E N C E S
Self-Employed, 2024- Present
• Provide compassionate guidance and
support to individuals navigating health and life
challenges, drawing from my own journey as a
6-year breast cancer survivor.
• Utilize integrative oncology insights to
assist clients in managing symptoms and
improving their overall wellness.
• Conduct personalized coaching sessions
focused on fostering resilience, mindfulness,
and positive life transformations.
S U M M A R Y
Compassionate and experienced Mindfulness
and Life Coach with a background in
Collections and Patient Navigation. A personal
journey through a life-changing illness led to a
deep commitment to supporting others in
achieving well-being. With strong coaching
skills and fluency in English, Portuguese, and
Spanish, I empower clients to overcome
limiting beliefs, integrate mindfulness
practices, and make positive life changes that
CERTIFIED 2018 enhance their overall quality of life. Mindfulness and Life Coach
E R I ES K A S I L V A
Alliance Data & Iqor- Recovery Department 2010-2019 BILINGUAL SENIOR COLLECTOR
• Assisted retail clients with collections on delinquent balances, negotiating payment solutions and achieving client satisfaction in a competitive, goal- oriented environment.
• Consistently met or exceeded performance targets, contributing to a collaborative team culture and earning substantial bonuses. Portuguese - Native Speaker
LANGUAGES:
AI VOICE DATA - PORTUGUESE
David Labs AI 2023 -2025
Audio Voice Collection
• Achieve and exceed individual and team sales goals by actively selling products, utilizing effective sales techniques, and motivating the team to reach targets. Implement strategic sales strategies and promotions to drive customer engagement and sales.
Lead and coach a team of Beauty Advisors, providing ongoing training on product knowledge, sales techniques, and customer service standards. Beauty Barrage
SALES AND CLIENT MANAGEMENT
2025
Contact this candidate