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Talent Acquisitions/Customer Service Manager/ Sales Professionals

Location:
Jacksonville, FL, 32246
Posted:
March 18, 2023

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Resume:

Talent Acquisition or Business Development Director/Manager/

QUALIFICATIONS SUMMARY:

●High energy, driven, quick study, focused, team oriented, motivated professional with over 35 years’ experience in business development, management, sales, customer service and HR

●Over 35 Year full life cycle recruiting. Even before the Internet, Natural Hunter Sourcer.

●Over 10 years in HR relations as a Recruiter, Business Owner, Branch Manager, Supervisor, etc.

●Over 10 years of management of up to 125 of all types of staff/employees to include recruiters, sales reps, clerical, technical staff, etc.

●Over 5 years as a Career transition coach, Outplacement specialist, Career development, Life/Business coach, etc.

●Over 5 years as a Corporate Recruiter where I did talent sourcing to include full life cycle recruiting, various HR new hire paperwork, background checks, drugs checks, new hire orientation, exit interviews, etc.

●Superior skill in utilizing needs based consultative sales techniques to recommend best products, services and candidates for clients’ needs.

●A natural salesperson and client liaison with excellent ability to establish rapport, build trust, and relate positively with individuals from diverse backgrounds.

●Proven experience meeting with stakeholders at all levels to meet or exceed their expectations.

●Negotiated mulch-million dollar contracts and dealt with client contacts from all levels of management including CEO/CIO/COO and CFO. Won many Multi Years, several over 50 Million. One was over 110 Million.

●Built Jacksonville office from $0 to $13 Million a year operation in less than 3 years and built Denver office to over $5 Million in one year.

●Created other niche market areas and built successful territories/Profit centers.

●Responded to hundreds of RFPs, RFIs, RFQs and other bid request.

●Responsible for P&L, capable of making strategic decisions that affect the bottom line and effective in coaching businesses leaders and co-workers to achieve positive results.

●Ability to work with vendors and in past assisted in creating and implementing vendor on premise for several clients in Jacksonville and Denver.

●Negotiated contracts-service agreements with vendors and clients for hardware and software, advertising, job postings, job fairs, social media, etc.

●Managed technical and general staff resources in client environments, on projects and internally.

●Strong computer skills where I utilized various software tools to enhance business production that include: Ms Office (Word, Excel, PowerPoint, Access.) Visio, MS Project, Salesforce.com, Cosmos, ACT, MS CRM, ImageStorehouse, Recruitmax, Bullhorn, Cyber Recruiter, Taleo, Costpoint, Deltek, Wingspan, etc.

●Provided routine reports, project plans, schedule status, etc. Involved in developing and implementing strategic plans, policies and procedures.

●Excellent verbal, written, and presentation communication skills.

PROFESSIONAL EXPERIENCE:

MindCoachTom.com/Azimuth Navigators/RevQuest Inc. /CisHealthHRExec.com /Alfomeg- Tom Jordan HR and Business Consulting Services

April 2015 to present. May 2010- August 2011 Full time, Part time August 2011 until 2015

●Sold all types of business services to include Web sites, HR consulting, Business/Life /Career Coaching, Business consulting, Marketing services, Recruiting-Staffing solutions, Outplacement services, Revenue Recovery, etc.

●Performed all Recruiting,-Staffing, Business Development, HR Consulting, Career/Life/Business coaching and outplacement service functions.

●Assisted over 250 professionals in career transition from US military and other sources. Placed 369 displaced professionals due to the pandemic. I waived all fees in memory of my mom, 106 former Candidates / Clients/Vendors all friends that died due to covid or covid related issues.

Primary focus is:

●Healthcare IT for (Epic, Cerner, Allscript, Mckesson, Meditech and other EMR's.) Human resource staffing and consulting,(HR Managers, Recruiters, HR Generalist, etc) Information Technology staffing (Software, Data, Cyber, Network Engineers,etc) Executive/Management staffing (C-Level-VP-Senior managers, Mid-managers.) Industries include Healthcare (Baptist,St Jospehs, Assension, Florida Hospital, Piedmont, etc.) Finance/Banking (TIAA,FIS, BOA, Vystar) Insurance ( BCBS,Allstate, Guidewell, Geico, etc.)Technology (Healogics, SCIO Analytics, Cerner,Availity, etc.

Korn Ferry on-site Team Lead recruiter at ADT Jacksonville, FL

Oct 1, 2015 to Feb 2018

●Over sight of several recruiters.

●Met with all level client managers at multiple locations to understand and meet their needs.

●Filled all types of positions to include account managers, dispatcher, customer server, managers, etc.

●Came up with recruiting strategies for sites.

●Met with all level managers to source for new openings or opportunities.

●Attended job fairs, college events, and found creative ways to source candidates.

●Provided reports to Korn Ferry Managers and ADT leadership.

●Performed all full life cycle recruiting functions myself.

LSI Inc., Jacksonville, FL, Senior Corporate Recruiter

August 2011 to March 31, 2015 (Contract thru Incepture then full time 1-1-2012)

●Recruited and sourced specialized Software Engineers, Subject Matter Experts (SME), Pilots, Senior Management, Administrative and other professionals for a Military/DoD training organization.

●Met with stakeholders to get understanding of current and future needs, briefed on status of all talent acquisition activity.

●Assisted in Proposal and Business Development activity.

●Full life cycle recruiting where I scheduled interviews, negotiated compensation, performed new hire orientations, did exit interviews, etc.

●Performed some HR generalist and employee relations functions when needed.

●Familiar with HR practices to include benefits, compensation, recruitment, OFCCP, AAP/EEO, FMLA, Diversity and Inclusion other related policies.

●Assisted displaced employees find new employment at no compensation to self.

Global Infonet, Inc.

Jacksonville, FL Director of Sales and Marketing, July 2008 to May 2010

●Marketed and sold technology products, custom software solutions, staffing, and customer services to small to large sized businesses and organizations.

●Established relationships with vendors, candidates, partners, etc.

●Established new markets to include Banking, Insurance, Logistics, Healthcare, etc.

●Wrote and implemented strategic marketing/business plans.

●Conducted requirements/need assessments and responded to RFP/RFI/RFQ for various size clients.

●Assisted in recruitment of all types and levels of candidates for clients.

●Performed some HR functions with new hires and staff.

Brandt Information/Adecco/Modis IT/Cornerstone IT/ Metro Information Services

Jacksonville, FL, Denver, Co and Raleigh, NC

Branch Manager. Recruiter and Business Development Manager 1994-2008

●Managed all staff and office.

●P & L responsibilities

●Sold technology consulting & staffing services to small to large sized businesses.

●Hired all staff and assisted in recruiting consultants for engagements.

●Performed HR generalist functions to include completing all paperwork, orientations, benefits registration, HR relations, Diversity and Inclusion,etc.

●Tireless work ethic, great customer service skills, and a team player.

●Proven experience meeting with stakeholders at all levels to meet or exceed their expectations.

●Negotiated multi-million dollar contracts and dealt with client contacts from all levels of management including CEO/CIO/COO and CFO.

●Built Jacksonville office from $0 to $13 Million a year operation in less than 3 years and built Denver office to over $5 Million in one year.

●Performed full life life cycle Recruiting for all companies above. Industries such as

Banking (First Union,Wacovhia, Wells Fargo, US Bank, Bank of America, Sun Trust, FIS, Everbank, Vystar, TIAA, Chase Bank, and others.)

Healthcare (Baptist Hospital, St Vincents, St Lukes, Flagler, Denver, Duke, Raleigh General, Denver General, Childrens Hospital Denver, etc.)

Logistics (CSX, TNT, CEVA, Crowley,etc.)

Others (Johnson and Johnson, IBM, Coors, PGA, State of Florida, BCBS,Humana, Allstate, MCI, AT&T, etc.

EDUCATION:

FCCJ Jacksonville, Fl

UNF Jacksonville, Fl

Santa Fe College Gainesville, Fl

City College of Chicago EMT and Paramedic training

US Army Medic Training

Attended and completed professional training for HR, (The PHR, Conflict resolution, HR Relations,, Benefits, Recruiting, Diversity and Inclusion, etc.) Life Coach, Career Coaching, Sandlar, Sales/Business Development and other related courses.



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