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John Painter
**** *********** ***** ***********, ** 43081 614-***-****
*********@***.*** www.linkedin.com/in/john-painter-0671895 Accomplished Training Professional
Inspiring, energetic senior training professional with extensive experience creating and delivering valued education to adult learners. Adept at conducting research to develop effective learning goals, produce training materials, and introduce facilitator guidelines. Lifelong learner dedicated to defining novel approaches to transferring knowledge, improving individual contributions, and imparting a personal sense of achievement to learners. Proven teaching skills, genuine enthusiasm, intellectual curiosity, and recipient of impassioned client feedback. Strong organization, problem solving, and communication competencies. Proficient with Microsoft Suite, Google Suite, Mac iWork Suite, Adobe Photoshop, Adobe Captivate, Lectora, Final Cut Pro, Logic Pro X, Audacity, and Prezi.
• Certifications: Certified Facilitator
Development Dimensions International
Advanced e-Learning Instructional Design Certificate Human Performance Improvement Certificate
Evaluating & Measuring Learning Certificate
Test Design & Delivery Certificate
Association for Talent Development
Certified L&D Analytics & Metrics Professional
Certified Generative AI for HR & L&D
Global Skill Development Council
Certified CPR, AED, and First Aid Instructor
American Safety and Health Institute
Areas of Expertise
Curriculum Development
Instructional Design
Coaching
Training Effectiveness
Needs-based Analysis
Performance Management
Leadership Development
Facilitation & Coaching
Learning Evaluation
Professional Experience
Training Manager
Allied Universal, Inc., Columbus, OH, 2021-Present Serves as the training leader and consultant at multiple datacenter sites on learning processes that align with Allied Universals core values and business goals. Manages, administers, and continuously develops all training delivered at sites. Leads quality assurance team, ensures that monthly inspections meet client standards and designs interventions when improvement is needed. Works closely with clients and security managers to establish and evaluate training objectives. Identifies areas of opportunity for growth and additional training. Key leader in the officer selection process, and ongoing performance management. John Painter
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Achievements:
Developed and implemented tools used to standardize delivery of training and skill level of hourly trainers. Impacts of these interventions resulted in greater contact compliance, lower turnover, and improved employee satisfaction.
Provides long term mentoring to multiple training managers in region to ensure consistent delivery of learning content, sharing of best practices, and ongoing professional development. Senior Talent Development Specialist
Big Lots, Inc., Columbus, OH, 2012-2013
Led planning, design and delivery of training and professional development for internal teams and external partners ensuring training was aligned with company mission and long-term goals. Collaborated with leaders to assess needs and train associates on key tenets of performance management. Advocated for, crafted, and introduced merchant training program to reinforce company value and deploy effective ways of working together. Directed process to measure effectiveness and utilized outcome data to continuously improve training.
Achievements:
Reinforced Assistant Store Manager success by designing, facilitating, and evaluating workshop series for more than two hundred high potential employees.
Improved measurable outcomes by revising learning objectives and training materials to adhere to the needs of adult learners.
Training Instructor
Bob Evans Farms, Inc., Columbus, OH, 2009-2012
Led impactful learning and development training programs across fast-paced organization to reinforce corporate culture. Developed team of facilitators by providing curriculum guidance and consistently delivering ongoing feedback and coaching. Created widely deployed training by introducing train-the- trainer sessions and establishing subject matter experts and on-site restaurant trainers. Authored and facilitated classes on leadership, food safety, communications, customer service, corporate culture/history, diversity, sexual harassment prevention, and operational analytics. Achievements:
Formalized improvements in performance measurement by formulating evaluation and calibration tools and training leadership on proper use.
Enhanced audience engagement by introducing Audience Response System into corporate training events.
Management Trainer
Red Roof Inns, Inc., Columbus, OH, 2004-2009
Shaped and implemented training materials and job aids to specifically assist managers train associates in financial management, guest service, and personal leadership. Cultivated ongoing internal communication by producing weekly and quarterly newsletters. John Painter
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Achievements:
Improved adherence to instructional design principles by collaborating with subject matter experts to bring existing courses into alignment.
Overhauled new trainee evaluation tool in alignment with company’s core competencies.