Employee Relations Talent Acquisition

Jeannette York

**************@****.*** 810-***-****

http://www.linkedin.com/in/jeannette-york

PROFESSIONAL SUMMARY

Results-driven HR professional combining empathetic leadership with decisive action to solve complex workplace challenges. Proven track record building HR infrastructure from the ground up, managing M&A integrations, and driving annual cost savings exceeding $22,000. Expertise in employee relations, compliance, and performance management with demonstrated success, reducing turnover by 30% and workers' compensation claims by 25%. Known for creating practical solutions that strengthen both employee engagement and bottom-line results.

SKILLS

HR Leadership & Strategy: Strategic HR Partnership & Change Management • People Metrics & Analytics • M&A Integration and Due Diligence • Performance Management Design & Onboarding • Employee Relations & Culture Building

Compliance & Legal: Multi-State Compliance (FMLA, ADA, EEO) • Payroll Systems & HR Compliance • Full Cycle Talent Acquisition • Leave Administration

Technology & Innovation: HRIS & ATS (Workday, Rippling, Paylocity, Paychex, ADP, Peachtree) • Building AI Agent Capabilities • Human Resources Technology and AI Integration

Who am I

EDUCATION & CERTIFICATIONS

B.S. in Management (HR Concentration) — University of New Orleans

Certifications:

SHRM-CP – Society for Human Resource Management #029140 (3/2015-1/2028)

PHR – HRCI ID-600431240PHR (1/2013-1/2026)

C(k)PF – Certified 401(k) Plan Fiduciary (2024)

People & Culture Strategy – PCSI (2024)

Organizational Development Specialist – PCSI (2025)

Employment Law Pro – HRCI (2025)

Global Chief HR Officer – PCSI (2025)

AI Strategy & Application for HR – PCSI (2025)

**Verifications can be provided through https://www.credly.com/users/jeannette-york/badges

EXPERIENCE

HR Manager LiveEasy (of AppFolio, Inc.) Columbus, OH 07/24 – 05/25

Built HR infrastructure from the ground up, creating Employee Handbook and enforcing consistent workplace policies.

Enhanced manager effectiveness through targeted coaching on performance summary writing, ensuring consistency, clarity, and legal compliance.

Redesigned manual performance review process into agile 1:1 coaching and feedback cycles, improving manager accountability and employee development.

Successfully led post-acquisition integration of people, processes, and platforms, aligning HRIS, benefits, and performance systems while maintaining culture.

Conducted key investigations and implemented documentation standards that improved workplace equity.

HR Director Component Hardware Group Inc. Columbus, OH 02/22 – 02/24

Designed and delivered leadership development program for 9 frontline supervisors, achieving 90% attendance and 100% completion rates while reducing HR escalations by 25%.

Conducted 4 complex employee relations investigations, ensuring compliant documentation and appropriate corrective actions, including 2 terminations for substantiated cases.

Directed multi-state compliance for workers' compensation, EEO reporting, and 401(k) filings in collaboration with CFO, maintaining audit readiness and regulatory compliance.

Developed comprehensive safety and incentive programs that improved team morale and goal achievement through enhanced communication and accountability.

HR Manager ResCare, Inc. Columbus, OH 02/21 – 02/22

Supervised local HR department, including HR Assistant and Training Coordinator, ensuring consistent execution of onboarding, compliance tracking, and employee support services.

Reduced staff vacancies by 30% across 20 care homes in 3 months by transforming recruiting for hard-to-fill direct care roles using industry-specific job boards and community partnerships.

Led comprehensive employee training in alignment with DODD guidelines, resulting in successful process documentation audits and full regulatory compliance.

Strengthened union relations through consistent policy enforcement and empathetic grievance resolution, limiting formal hearings to only two cases during tenure.

Enhanced retention and engagement by aligning employee lifecycle improvements with talent pipeline goals.

HR Director Reliable Appliance Installation, Inc. Westerville, OH 04/16 – 08/20

Reduced operational costs by $22,000+ annually for a 120-employee, multi-location operation through strategic vendor optimization and cost-effective ATS system implementation.

Achieved 25% reduction in workers' compensation claims across 3+ locations through a comprehensive safety training program, resulting in company recognition in 2017 and 2019.

Maintained group rating discounts and additional cost savings through active participation in area safety council meetings and compliance programs.

Designed incentive and recognition programs tied to cost savings and reinvestment into employee benefits, improving both financial performance and employee satisfaction.

Introduced Manager 1:1 coaching to enhance and shorten formal performance management and review cycles.

Optimized benefits funding structure to lower employee insurance premiums while maintaining comprehensive coverage.

HR & Office Manager Sparrows Offshore 11/2014 – 01/2016

Managed international mobilization logistics and compliance for 200+ offshore employees.

Coordinated training certifications and compliance across OSHA, TWIC, and API, achieving 100% audit readiness.

Relaunched and managed DOT consortium compliance program, ensuring full adherence to federal DOT standards.

HR Manager Community Home Care and Hospice 01/2014 – 10/2014

Researched and implemented a comprehensive Human Resource Information System to streamline operations.

Created employee handbook, policies, and updated job descriptions.

Developed performance management programs, reducing absenteeism by 10% and improving paperwork compliance by 25%.

Additional Experience:

AVP of HR SageLink Credit Union 08/2011 – 09/2013

Team Coordinator/HR Assistant HCR ManorCare 02/2005 – 06/2011

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