Information Technology Brand Ambassador

Janelle Kumi-Plange

Columbus, OH 614-***-**** ********@****.**.*** Linkedin

EDUCATION:

Bachelor of Arts & Science, Interdisciplinary/Information Technology EXPECTED GRADUATION: DECEMBER 2024 University of Cincinnati, Cincinnati, OH

● Awards: University of Cincinnati Dean's list 2022-2023, Cybersecurity Workforce Alliance EXPERIENCE:

DBC America 04/30/2024 - 07/08/2024

● Brand Ambassador for Various Alcohol Brands

● Conduct product sampling to offer consumers tastings of alcohol products.

● Possess extensive knowledge of the brand, including history, production, and key selling points.

● Represent the brand positively and professionally at all times.

● Engage customers in conversations to educate them about the products and answer inquiries.

● Participate in promotional events, tastings, and demonstrations in-store and at external venues.

● Promote special offers, discounts, and promotions to drive sales and consumer interest.

● Collect consumer feedback on product experiences and preferences.

● Provide insights on consumer behavior and market trends.

● Ensure compliance with alcohol sampling regulations and promote responsible drinking.

● Maintain detailed records and

Leadership and Professional Development:

Meds Program, Cincinnati, Ohio DECEMBER 2022 - MAY 2023

● Networked with medical professionals and advisors to gain practical insights into the field of medicine.

● Collaborated with fellow pre-med students to enhance knowledge and understanding of healthcare and medical concepts. UCASA Dance Club, Cincinnati, Ohio AUGUST 2022 - AUGUST 2023

● Participated in discussions on issues faced by minority communities.

● Contributed to the planning and execution of an annual cultural event showcasing talent and cultural heritage.

● Promoted diversity and inclusion within the community through collaborative efforts. Cybersecurity Workforce Alliance, Cincinnati, Ohio FEBRUARY 2023 - MARCH 2023

● Analyzed real-world cyber threat scenarios, identifying the depth and breadth of challenges.

● Presented deliverables to industry leaders and led project management during the apprenticeship. Samsung Student Program, Cincinnati, Ohio NOVEMBER 2022 - FEBRUARY 2023

● Developed and executed marketing strategies to promote the latest Samsung products, resulting in increased purchases among the student demographic.

● Created engaging social media content that led to a remarkable 25% boost in audience interaction, effectively enhancing brand engagement and market presence.

ADDITIONAL INFORMATION:

Software: Proficient in HTML/CSS, Sql, and intermediate in, Python, Microsoft Office Suite, Google Suite, Excel, Canva, Jira Skills: Digital Marketing, Data and Analytics, Project Management, Problem Solving, Time Management Active Listening, Empathy, Conflict Resolution Problem-Solving, Patience, Communication, Multitasking, Attention to Detail, Adaptability, Relationship Building, Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite (Docs, Sheets, Slides), CRM Software (e.g., Salesforce, Zendesk), Ticketing Systems, Live Chat Support, Email Management Canva, Virtual Collaboration Tools (e.g., Slack, Microsoft Teams, Zoom), Task Prioritization Language: English(Advanced), Twi( Conversational), French( Basic)

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