Administrative Manager Customer Service

Edgar Neville Odhiambo-CV Page * of *

EDGAR NEVILLE ODHIAMBO

Senior Sales Representative

Contact

078******* or 072******* adu81z@r.postjobfree.com Kisumu, Kenya Summary

Driven and passionate Senior Sales Representative with over 14years experience in Sales and Customer Service. Able to work both independently or within a team. Extensive product knowledge and expert territory sales management. Ability to achieve sales targets. Skills

Product Knowledge, Sales, Customer Service, Presentation, Problem Solving, Planning, Negotiation Work History

Sales Representative Ciandci Paint Limited 2022- Present Kisumu,Kenya Core Focus: Developing strategic plans to increase market share by focusing on market penetration, new accounts and strengthening supplier and retail partnerships. Achievements

• Negotiated four new accounts with a 10% revenue increment.

• Introduced and sold new products to customers.

• Successfully contributed to all company sales team product promotions.

• Provided profitable price quotes and established payment and credit terms to customers.

• Managed relationship with distribution channel partners and determined proper sourcing methods depending on product category and discount margins. Sales Representative Kansai Plascon Kenya Limited 2016- 2020 Kisumu, Kenya Core Focus: Demonstrate good decision making by delivering appropriate products, information and resources to targeted customers and maximized revenue. Achievements

• Championed 30% revenue growth by achieving required customer visit hit rate to drive target sales in volume and value over the years.

• Slashed Opex by 10% by Preparing and submitting accurate and timely reports to the Management Team which facilitated proper planning.

• Followed up to ensure customer orders are processed efficiently and in a timely manner.

• Tripled the customer base Identifying Potential New Customers and opened the accounts directly with the company to grow business and drive Volumes. Edgar Neville Odhiambo-CV Page 2 of 2

Administrative Manager SBI International – AG Kenya 2012- 2015 Kericho, Kenya Core Focus: Responsible for the day-to-day operations, purchases and supplies. Achievements

• Developed, reviewed, and improved administrative systems, policies, and procedures.

• Worked with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses and overseeing special projects.

• Planned, scheduled, and promoted office events, including meetings, conferences, interviews, orientations, and training sessions.

Sales Executive Coca Cola – Equator Bottlers Limited 2006- 2010 Kisumu, Kenya

• Met Sales Targets.

• Designed and implemented strategic sales plans that expanded company’s customer base and ensure its strong presence

• Managed recruiting, objectives setting, coaching and performance monitoring of sales representatives

Depot Associate Coca Cola – Equator Bottlers Limited 2002- 2009 Busia, Kenya

• Oversaw the execution of Depot, primary and secondary distribution, fleet, and customer collaboration in the plant to ensure productivity.

• Provided direction, leadership, and development to ensure the execution of plan to optimize the operation and provide required customer service levels.

• Developed plans to optimize the operation by aligning resource to activity level which meeting customer service needs to improve the overall logistics performance. Education

Ongoing Alison International

Diploma in Supply Chain and Operations Management

2005 Institute of Commercial Management

Diploma in Sales and Marketing

2002 Kenya Institute of Highways and Building Technologies Diploma in Automotive Engineering

References

Available upon Request

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