911 Dispatcher Administrative Clerical
Resume:
DANIELLE N. EUBANKS
Jackson, Mississippi 39213
Mobile: 601-***-**** Email: adu7z5@r.postjobfree.com
PROFESSIONAL SKILLS
Dependable active listener with excellent oral and written communication skills.
Well organized and highly efficient with the ability to meet deadlines while managing high volume call loads.
Exceptional ability to perform various administrative tasks such as filing, record keeping and other essential clerical tasks.
Excellent customer service and problem-solving skills.
Proficient in Microsoft Office.
Ability to quickly learn and navigate any computer software program or office filing system.
WORK EXPERIENCE
September 2022- Present University of Mississippi Medical Center Jackson, MS
Administrative Assistant
Serves as a direct assistant to three medical doctors while supporting all aspects of office operation and management.
Responsible for maintaining files, database and archives of relevant patient records.
Coordinates with medical staff to ensure completion of deadline driven tasks.
Coordinate and schedule meetings, travel and other office activities.
Performs general administrative clerical duties such as answering phones, filing documents, record keeping, faxing, emailing and processing mail.
September 2021-September 2022 Baptist Memorial Hospital Jackson, MS
Admission Representative
Managed patient registration and admission process.
Conducted patient interviews and input relevant financial and admission data into hospital information computer system.
Coordinated with other clinics and outpatient departments to facilitate patient care.
Scheduled testing and appointments for patients both in person and over the phone.
Performed general administrative clerical duties such as answering phones, filing documents, record keeping and processing mail.
September 2021-September 2012 Hinds County Sherriff’s Office Jackson, MS
911 Dispatcher
Managed, trained and mentored 17 employees of a twenty-four hour emergency communication center as a dispatch supervisor during final year and a half of employment.
Processed and routed high volume of emergency and nonemergency calls for five different law enforcement agencies while remaining calm under pressure.
Implemented relevant public safety laws, policies, regulations and systems in performance of duties.
Performed general office clerical duties such as faxing, scanning, copying and filing as needed.
March 2009-September 2012 Mississippi State Hospital Pearl, MS
Direct Care Worker
Provided high quality and compassionate care to patients in the performance of duties such as assistance with dressing, bathing, and the completion of basic hygiene tasks.
Completed and submitted clinical documentation in accordance with agency guidelines.
EDUCATION
2007 Hinds Community College Jackson, MS
Studied Medical Billing and Coding
2004 Provine High School Jackson, MS
High School Diploma
CERTIFICATIONS/ACHEIVEMENTS
Certified Emergency Telecommunicator – International Academies of Emergency Dispatch
Training on Supervising Efficiently, Communication and Stress & Burnout-Certificate of Completion, Hinds County Board of Supervisors
REFERENCES
Available upon request.
Contact this candidate