Detail-Oriented Customer Service & Education Support

Shelly Hunt

Dedicated, Hardworking, Reliable, and Quick Learning Employee.

Toledo, OH 43605

**************@*****.***

+1-419-***-****

Professional Summary

A dedicated and detail-oriented individual with effective interpersonal and oral communication skills.

I am seeking an entry-level position within a company where I can gain experience, expand my

knowledge, and make valuable contributions to the team. I am always looking to develop new skills.

Especially, skills that allow me to actively contribute to the success of the organization.

Authorized to work in the US for any employer

Work Experience:

Teaching Assistant

Educare Academy Child Development Centers-Oregon, OH

January 2025 to Present

As a Teacher's Aide, I support teachers in the classroom by preparing materials, grading assignments,

monitoring students, and assisting with instruction, providing a safe and stimulating educational

environment.

Key Responsibilities and Duties

Instructional Support:

• Assisting the teacher in planning and preparing for daily activities and lessons.

• Aiding in the implementation of lesson plans and curricula.

• Working with small groups or individual students to reinforce learning concepts and provide targeted

support.

Classroom Management:

• Preparing the classroom for sessions, including setting up materials and equipment.

• Enforcing school and classroom rules to help teach students appropriate behavior.

• Monitoring student behavior and intervening as needed to maintain a positive learning environment.

Administrative Tasks:

• Preparing educational materials, such as worksheets and handouts.

• Grading homework, tests, and other assignments.

• Keeping accurate student records and attendance information.

• Communicating with parents and guardians -regarding student progress and behavior.

Other Support:

• Assisting students with basic needs, such as toileting and feeding (depending on the age and needs

of the students).

• Providing emotional support and encouragement to students.

• Participating in staff meetings and professional development activities. E-Commerce Associate

Goodwill Industries-Oregon, OH

October 2023 to November 2024

E Commerce Associates list new and used items online on behalf of Goodwill Industries.

• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring

customer satisfaction

• Consistently developed a high level of product knowledge to effectively assist customers with their

questions and concerns.

• Resolved customer complaints in a professional manner, finding appropriate solutions to retain

customer loyalty.

• Assisted customers with product selection based on their needs and preferences, resulting in increased

sales revenue.

Dietary Aide

Majestic Care-Toledo, OH

September 2021 to October 2023

• Assisted in the preparation and serving of meals to patients, adhering to dietary restrictions and

preferences

• Collaborated with dietitians and healthcare professionals to develop specialized meal plans for patients

with specific dietary needs

• Followed proper sanitation procedures in handling food, utensils, and equipment to maintain a clean

and safe environment

• Aided in the setup and cleanup of dining areas before and after meal services

• Served as a liaison between kitchen staff, nursing staff, and patients to maintain smooth communication

regarding dietary requirements

Manager

Marco's Pizza-Toledo, OH

April 2018 to August 2021

As Manager not only did I work alongside staff taking orders and preparing food, but I also retained my

ServSafe Certification and had managerial duties that included, but we're not limited to overseeing all

aspects of daily operations for a busy pizza restaurant, including staff management, customer service,

and inventory control. Maintained strict adherence to health and safety regulations, ensuring a clean

and sanitary environment at all times. Monitored food quality standards to ensure consistency in taste,

presentation, and portion sizes. Handled customer complaints or concerns promptly and professionally,

resolving issues for consent and continued customer satisfaction.

Education

Early Childhood Education (Some College)

Owens Community College-Northwood, OH

January 2012 to August 2014

High school diploma or GED

Skills

• Medical terminology (2 years)

• Physical examinations

• Working with high schoolers • Classroom management assistance

• Conflict management

• Nutrition

• Residential cleaning

• Food cleaning

• Basic math (10+ years)

• Food service thermometers

• Productivity software

• Food processors

• Assistant manager experience

• Bookkeeping

• Proper waste disposal

• Microsoft Word (10+ years)

• Early childhood education center experience

• Curriculum implementation

• Safe work practices

• First aid

• Outdoor work

• Meal preparation (3 years)

• Temperature control

• Guest services

• Engaging lesson design (student motivation techniques)

• Dining aids

• Food warming and holding units

• Senior care

• Interpersonal communication

• Dietary Aide Experience

• Kitchen Experience

• Google Docs

• Time management

• Computer skills (2 years)

• Refrigeration units

• Proper food storage

• Packaging

• Data entry (1 year)

• Blenders

• Geriatrics

• Microsoft Office (10+ years)

• Sanitizing surfaces

• Quick service & fast food restaurant • Maintaining an organized workspace

• Safe environment creation

• Food service carts

• Administrative experience (2 years)

• Café

• Cooking

• Childcare

• Food production

• Cash register (10+ years)

• Food industry (10+ years)

• Attention to detail

• Broiling

• Recipe adherence

• Serving (3 years)

• Search engines

• Office experience

• Front desk

• Food service (10+ years)

• Ability to follow instructions

• Customer communication

• Home & community care

• Food safety management

• Phone etiquette

• Processing cash transactions

• Food safety (2 years)

• Vital signs

• Teamwork

• Casual dining experience

• Hand hygiene

• Equipment cleaning

• Dishwasher

• Early childhood education

• E-Commerce

• Computer operation

• Medical billing

• Medical office experience

• Technical Proficiency

• Self-direction

• Sales

• Restaurant experience • Typing

• Commercial cleaning

• Crisis management

• Dishwashing (1 year)

• Kitchen ovens

• Computer skills (2 years)

• Classroom experience

• POS (10+ years)

• Teaching

• Patient care

• Coffee experience

• Chopping vegetables

• Climbing

• Leadership

• Customer support

• Cash handling (10+ years)

• English (10+ years)

• Cross-contamination prevention

• Experience with children

• Customer service (10+ years)

• Caregiving

• Industrial equipment

• Cleaning (10+ years)

• Preschool experience

• Hygiene practices (early childhood general education)

• Deep frying

• Experience working with students

• Custodial experience

• Sanitation procedures

• Computer literacy (10+ years)

• Boiling cooking technique

• Food Handling

• EMR systems

• Hospitality

• Curriculum development

• Organizational skills (10+ years)

• Toddler care

• Pizza experience

• Communication skills (5 years)

• Clean workspace maintenance • Clerical experience

Languages

• English - Expert

Certifications and Licenses

First Aid Certification

ServSafe Food Handler Certification

ServSafe

CPR Certification

Food Safety Certification

Contact this candidate