Experienced Administrative & Operations Coordinator
Resume:
Grace Gill **** Devontry Lame
Columbus, Ohio, ***20
**********@******.***
EXPERIENCE
Nationwide Children’s Hospital, Columbus, Ohio — Unit Coordinator
August 2022-November 2022
Maintain patient charts and hospital records via paper charts as well as computer systems.
Greet and check in patients, as well as schedule appointments when needed for patients, staff members and family members.
Maintains unit supplies/forms appropriately, Maintain patient charts and records, ordering and purchasing supplies. Report and track equipment requiring maintenance.
Communicating with patients, family members, and health care staff members.
Answer telephones and direct calls appropriately, collect and file medical information, patient registration, transfers and/or discharges as well as other clerical duties - Bookkeeping, filing, handling deliveries or drop offs. Texas Roadhouse, Columbus, Ohio — Manager
September 2018-November 2024
Experience in ordering, receiving, and storing supplies and maintaining accurate inventory records. Managing food costs, reduce waste, and optimize spending. As well as creating and managing kitchen budgets. Training kitchen staff, putting together meetings and outings. As well as attending or leading meetings either in person or over Zoom/Other platforms. Putting together systems, activities, and programs for staff to follow for proper training.
Oversee food preparation, cooking, and presentation, maintaining cleanliness and organization of workstations.
Responsible for connecting with the public for either catering orders or connecting with the community for events sponsored by the store. Responsible for organizing, planning and executing any and all events fallen under my jurisdiction. Email correspondence, making phone calls, putting together advertisements for the public, making invoices with proper accounting.
SKILLS
Comfortable speaking to
guests/customers to ensure
positive interactions and
feedback, diffuse any
potential conflicts and restore
relationships between
customers and staff.
Efficient in using all Microsoft
Office Platforms as well as
Google - Excel, Word, Google
Docs/Drive, Zoom/Teams
Data entry, organization of
paper and computers,
scheduling, implementing
programs, bookkeeping,
verbal and written
communication skills,
Able to use critical thinking
skills, time management,
communication, and
teamwork or self sufficiency
to meet deadlines or get tasks
completed.
AWARDS
Training Coordinator;
Qualified for Nationals (6th
Place) for Training
Coordinator of the Year for
Texas Roadhouse.
ELFORD Construction, Dublin, Ohio — Carpenter’s
Apprentice
November 2024-July 2025
Attended classes mandatory for apprenticeships to gain knowledge and hands on experience in different skills needed to complete apprenticeship. Assisted with various tasks, including reading blueprints, measuring and cutting materials, assembling structures, and installing fixtures like doors, door frames and door hardware, and installing bathroom fixtures. Handling tasks varying from sanding/painting, cement work, keeping the job site clean and safe, weather protection for buildings, and making temporary landscaping.
Also learned to use hand and power tools, maintain a safe work environment, and adhere to construction codes and regulations.
Grandview Cafe - Grandview, Ohio - Bar Manager
August 2025- Current
Supervised the overall operations of restaurant during all shifts - from cleanliness, table turn overs, reservations, food and drinks out at reasonable times,
Maintained an adequate supply of liquor, wine, beer, and other beverages with an effective inventory system.
Helped train new servers, bartenders, and support staff. Making sure everyone is up to date on training, cleaning, policies and procedures, food and menu knowledge is up to date.
At the end of night I was responsible for doing the nightly deposits - counting money from the entire day and putting in Tip-Share for employees and documenting hours worked. As well as overall shift review emails sent to upper management.
EDUCATION
Hilliard Darby High School, Hilliard, Ohio — High School Diploma
August 2018-May 2021
Tolles Career and Technical Center, Plain City, Ohio — High School Diploma
August 2019-May 2021
PROJECTS
Training Programs
I implemented both online courses and paper training programs for staff and management to use and follow allowing proper and efficient training to improve.
Use of meetings, staff team building activities, visual training via posters or binders for written/reading materials. Contests and games were created amongst staff to engage with each other and encourage collaboration between staff and managers.
Records were kept to keep track of training improvement, spending on training, work hours, and improvement of food production and service.
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