BRITTANY BARWICK

CUSTOMER SERVICE REPRESENTIVE

EMAIL:

adnio3@r.postjobfree.com

PHONE:

850-***-****

ADDRESS:

**** ****** ***** *******, **,

32428

CONTACT

MOSLEY HIGH SCHOOL

Panama City, FL

High School Diploma

EDUCATION

LLC

CERTIFICATIONS

Hard-working professional with 12+ years of experience and a proven knowledge of conflict resolution, customer

communications, and customer needs assessment. Aiming to leverage my skills to successfully fill the Customer Service Representive role at your company.

CAREER OBJECTIVE

Book keeping

LJ COLLINS RESTORATION LLC, Chipley, FL / Feb 2016 - Present EXPERIENCE

Operate computers programmed with accounting software to record, store, and analyze information.

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Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.

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Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.

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Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.

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Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.

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• Receive, record, and bank cash, checks, and vouchers. Comply with federal, state, and company policies,

procedures, and regulations.

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Compile statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.

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• Code documents according to company procedures.

Reconcile or note and report discrepancies found in records.

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Access computerized financial information to answer general questions as well as those related to specific accounts.

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Match order forms with invoices, and record the necessary information.

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Perform general office duties such as filing, answering telephones, and handling routine correspondence.

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• Perform personal bookkeeping services.

Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.

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• Prepare trial balances of books.

Department Manager

Walmart, Panama City Beach, FL / Jan 2009 - Sep 2015 Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.

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Calculate and prepare checks for utilities, taxes, and other payments.

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• Compute deductions for income and social security taxes.

• Prepare and process payroll information.

Compare computer printouts to manually maintained

journals to determine if they match.

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• Reconcile records of bank transactions.

Transfer details from separate journals to general ledgers or data processing sheets.

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Complete and submit tax forms and returns, workers' compensation forms, pension contribution forms, and other government documents.

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• Prepare purchase orders and expense reports.

Monitor status of loans and accounts to ensure that payments are up to date.

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Perform financial calculations such as amounts due, interest charges, balances, discounts, equity, and principal.

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Calculate costs of materials, overhead and other expenses, based on estimates, quotations and price lists.

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Compile budget data and documents, based on estimated revenues and expenses and previous budgets.

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• Maintain inventory records.

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

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Direct and supervise employees engaged in sales,

inventory-taking, reconciling cash receipts, or in performing services for customers.

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Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

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Inventory stock and reorder when inventory drops to a specified level.

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Instruct staff on how to handle difficult and complicated sales.

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Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when

appropriate.

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• Assign employees to specific duties.

• Enforce safety, health, and security rules.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

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Plan budgets and authorize payments and merchandise returns.

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Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling

merchandise.

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Plan and prepare work schedules and keep records of employees' work schedules and time cards.

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Review inventory and sales records to prepare reports for management and budget departments.

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Examine products purchased for resale or received for storage to assess the condition of each product or item.

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Establish and implement policies, goals, objectives, and procedures for their department.

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Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

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Estimate consumer demand and determine the types and amounts of goods to be sold.

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Formulate pricing policies for merchandise, according to profitability requirements.

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• Establish credit policies and operating procedures.

• Keep records of purchases, sales, and requisitions. Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and

advertising copy.

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Contact this candidate