Administrative & Operations Support Specialist

Addison Middleton — Administrative / Operations Support

Columbus, Ohio

********@*****.*** 605-***-****

Professional Summary

Detail-oriented administrative professional with 10+ years of experience supporting daily operations, coordinating schedules, managing communications, and providing high-level support in fast-paced environments. Known for strong organization, follow-through, and people-first communication. Experienced in front desk operations, digital scheduling systems, documentation, onboarding support, and cross-team coordination. Adaptable, dependable, and skilled at keeping offices and teams running smoothly.

Core Administrative Skills

Administrative and clerical support

Calendar management and scheduling

Email, phone, and front-desk communication

Data entry and record management

Workflow coordination and task prioritization

Customer and internal team support

Onboarding and training assistance

Problem-solving and issue resolution

Time management and organization

Professional Experience

Front Desk Coordinator — RSVP Motel Bozeman, MT

October 2023 – Present

Managed front desk operations including scheduling, guest communication, and daily administrative tasks

Handled phone, email, and in-person inquiries with professionalism and discretion

Supported onboarding and training of new team members

Maintained organized records and supported smooth daily operations

Licensed Cosmetologist / Business Owner — Multiple Studios

2018 – 2025

Managed client scheduling, payments, documentation, and digital records using GlossGenius

Handled administrative responsibilities including confirmations, follow-ups, and client communication

Maintained accurate records and ensured compliance with policies and procedures

Balanced multiple priorities in a self-managed business environment

Event Coordinator — Westbound Events Bozeman, MT

2022 – 2023

Coordinated schedules, documentation, and communication across clients, vendors, and teams

Supported logistics planning and on-site operations

Resolved issues quickly while maintaining professionalism under pressure

Private Nanny / Independent Childcare Provider Bozeman, MT & Columbus, OH

2013 – Present

Managed scheduling, documentation, and communication for multiple households

Maintained confidentiality and trust-based professional relationships

Demonstrated reliability, organization, and adaptability

Paraprofessional — Whittier Elementary

2019 – 2021

Provided classroom and administrative support to teachers and staff

Assisted with documentation, student records, and daily organization

Communicated effectively with staff and parents

Education

Associate Degree in Dental Hygiene — Great Falls College MSU, 2022

Licensed Cosmetologist — Academy of Cosmetology, 2018

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