Kendra

Reed

*** ***** **

Cookeville, TN, *****

931-***-****

adlv3x@r.postjobfree.com

Hard-working Graphic Design major

(4.0 GPA) currently attending

Independence University, with 15+

years of work experience. Aiming to

leverage a proven knowledge of

conflict resolution, customer

satisfaction, and records management

skills to successfully fill the role at

your company. Frequently praised as

proactive by my peers, I can be relied

upon to help your company achieve its

goals.

ALTIUM HEALTHCARE, Sparta, Tennessee

Packer Mar 2021 - Present

MAHANS AUTO SALVAGE, Cookeville, Tennessee

Receptionist Dec 2005 - Feb 2021

EXPERIENCE

• Assisted packaging machine operator with product changeovers. Inspected materials, products and containers at each step of packaging process.

•

• Assisted management with timely placement of staff members.

• Kept area supplied with necessary packaging materials. Inspected and packed product per customer specification using safe work practices.

•

Made minor machine adjustments to minimize interruptions and ensure quality product.

•

• Filled and taped boxes as per product specifications.

• Attached appropriate labels and tags to products and packages.

• Maintained all records and documents in organized orderly system. Developed and maintained rapport with customers, vendors, service providers and staff.

•

• Took initiative to proactively address guest needs and answer questions.

• Reviewed financial information for errors and variances. Provided accurate and timely responses to request for information and directions.

•

• Greeted people entering office, maintaining security of facility. Communicated with callers and visitors in professional, friendly and efficient manner.

•

• Copied, filed and updated paper and electronic documents.

• Accepted packages from couriers and prepared packages for shipment. Maintained neat and professional appearance of reception area and conference room.

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Displayed proficiency in operation of facility's computer hardware and software systems.

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Maintained safe and clean reception area by complying with procedures, rules and regulations.

•

• Calculated customer's bill using dealership's computer system.

• Collected and processed payments at time of service.

• Placed outbound calls for follow-ups and reached out to prospective clients.

• Provided customers with highest quality products and service. Received telephone calls, notifying staff members of incoming telephone calls and took messages.

•

• Welcomed, screened and directed all guests and clients.

• Made change accurately and issue receipts to customers. Handled administrative tasks, calendar management, mass mailings and accepted company deliveries.

•

EDUCATION

INDEPENDENCE UNIVERSITY

UT

Bachelor of Arts (B.A.) Graphic Design Candidate (Expected graduation Jun 2024)

NASHVILLE HIGH SCHOOL

Nashville, TN

High School Diploma (May 2015)

• GPA: 4.0

• GPA: 4.0

• Awards & Honors: Valedictorian

ADDITIONAL SKILLS

• Quick Learner

• Tech-savvy

• Fluent in ASL (American Sign Language)

• Outgoing personality

References available upon request

REFERENCES

Contact this candidate