Data-Driven Remote Data Entry Professional
Resume:
MD
Michael D Brown Jr
Professional summary
Productive and persistent person, who's able convey complex and detailed information, interact with clients to ensure satisfaction to the customers and to bring success to a company. A collaborator and enjoys working with various departments, including cross training. Work History
DoorDash - Delivery Driver
Springfield, OH
03/2025 - Current
Wendy's - Cashier/Maintenance Crew Member
Springfield, OH
09/2020 - 03/2025
Shelby Skills and Rehab Cen - Maintenance Supervisor Sindey, Ohio
2019 - 2020
Delivered food orders promptly and efficiently to ensure customer satisfaction.
●
● Navigated routes using GPS technology to optimize delivery times. Communicated effectively with customers regarding order status and delivery updates.
●
Maintained vehicle cleanliness and functionality to support safe operations.
●
● Delivered packages to customer doorsteps and business offices. Processed customer transactions efficiently and accurately at point of sale.
●
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
●
Assisted in maintaining cleanliness and organization of dining area and workstations.
●
Collaborated with team members to improve service speed during peak hours.
●
● Quality assurance
*******************@*****.***
Springfield, Ohio 45506
Bold Profile
Skills
● Data Entry
● Customer Service
● Windows Office
● Power Point
● Insurance Claims
● Social Services
● Peer Counseling
EDUCATION
06/1999
Springfield Christian High School
Springfield, Ohio
GED
Sparkle-N-Shine Cleaning Service - Customer Service Rep. Springfield, Ohio
2017 - 2019
Oesterlen Youth Services - Youth Leader
Springfield, Ohio
2016 - 10/2018
Speedway LLC - Customer Service Rep.
Springfield, Ohio
2015 - 2015
Code Blue - Customer Service Rep.
Springfield, Ohio
2011 - 10/2014
Supervised daily maintenance operations, ensuring compliance with safety regulations and facility standards.
●
Making sure all residents' rooms are clean and sanitized clothes are cleaned and brought back to all residents.
●
Office's trash of upper management is taken out every-day and the dining room is swept and mopped.
●
Supervised maintenance staff to ensure timely completion of repairs and facility upkeep.
●
● Integrate residential packages
● Quality assurance
● Report and comply with residential conformances
● Resolved service issues promptly to enhance customer satisfaction. Managed customer inquiries through phone, email, and chat channels.
●
● Distribute medication to youth
● Emotional & Behavioral health counseling
● Therapeutic Youth Intervention
Developed and implemented engaging activities tailored to diverse youth needs.
●
Facilitated workshops to promote personal development and social skills among youth.
●
● Complied with nonconformance documentation
● Problem Solving
● Customer Service/Customer transactions
● Processed insurance claims
● Data entry spreadsheets
● Secretarial
Developed efficient workflows to streamline service delivery processes.
●
● Trained new representatives on company policies and procedures. Languages
English
References
● Michael, LaVelle 937-***-****
● Angie Arnold 937-***-****
● Shelly Howard 937-***-****
Contact this candidate