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Manager Store

Punta Gorda, FL
July 30, 2020

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Accomplished store, district, regional and national leader; improved processes, slashed

operating costs, improved field and store execution, drove standards, and continuously pursued operational excellence while increasing sales and profitability. Highly focused on continual self development and driving personal growth. Experience

National Operations Manager, Petco Animal Supplies — 2016 - 2019 National Program Manager, Petco Animal Supplies — 2016 - 2019 Created, implemented, and managed; operational tasks for 1,400 retail store locations and over 90 field operations leaders. Provided training for 27,000 store team members and field leadership; support operations, retail products, selling techniques and regulatory compliance. Managed store fixture and store use supply assortment to slash operating costs, improve execution and streamline processes. Created and managed content, internal and external company communications. Led merchandising and product education. Spear headed partnerships and interactions with external vendors, service providers, and regulators. Created and managed operational auditing system achieving a higher standard of excellence in stores and throughout both support centers.

Regional Manager, Petco Animal Supplies — 2009 - 2010 Regional Coordinator, Petco Animal Supplies — 2005 - 2009 Provided leadership for up to 170 store locations, containing 4,000 store team members within the Southeast United States. Managed store execution and training for; operations, inventory management, services, and external organizations including regulatory agencies and 501C3 organizations. Managed store, district and regional level P&L’s. Managed store and district performance with a strong partnership with human resources. In partnership with field operations leadership, created and managed store and leadership performance and development plans.

Store Manager, Petco Animal Supplies — 2005

Managed all store operations, inventory, merchandising, and marketing. Manage store P&L to ensure profitability and performance. Manage timelines and execution for 6 department leaders and team members ranging between 30-50 members. Drive culture change, improve retention, and business and training comprehension. Executive FLOW Team Leader — 2000 - 2005

Managed all of the stores replenishment, inventory management, and retail merchandise resets/transitions and price changes. Provided leadership for up to 24 department team leaders and between 150-300 store team members. Managed P&L for the overnight replenishment, inventory management, price change and transition teams. Managed and trained partners on technology used within all store operations. JOHN CUMBRA


212 Freeport Ct

Punta Gorda, FL 33950


Centreville High School, Fairfax, VA — High School Degree, 1997 Skills

Multi Unit Leadership Store Leadership

Mentorship P&L Management

Sales Customer Service

MS Office Suite Sharepoint

Sharepoint EDS Sales Management

Reporting Performance Metrics

Auditing Quality Assurance

Product Review Store Retail Assortment

Training Workplace

SalesForce ThinkLP

Inventory Management Visual Presentation

Apple IOS iMovie Production

Supply Chain Management Presentation

Public Speaking Strategic Planning

New Store Setup & Remodel Vendor Setup and Partnerships Innovation Process Improvement

Big Box Retail Pet Specialty Retail


John Drew, VP Animal Care, Education and Compliance 774-***-**** Chance Bowlin, Director of Asset Protection 210-***-**** Thomas Edling, VP Veterinary Medicine Marcie Whichard, VP Animal Care, Education and Compliance,

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