An enthusiastic IT Engineer with 5 Years of work experience with hands-on experience in Desktop/Networking field. Possessing effective organizational skills and excellent working knowledge of networking technologies and having a commitment to keep with the latest developments. Experienced in providing motivation, guidance and a cutting edge networking consultancy service to both colleagues and clients.
B.C.A. Computer Application from Bharathidasan University in the year of (2008-2011) with an aggregate of 89%.
Higher secondary from Nagapattinam Tamilnadu (2007-2008) with an aggregate of 68%.
S.S.L.C from C.S.I higher secondary School in the year of 2005-2006 with an aggregate of 63%.
PROFESSIONAL CERTIFICATION COURSES
D.C.A. Diploma Computer Application
# COMPANY: RAMADA HOTEL&SUITES, BEACH HOTEL AJMAN AND WYNDHAM GARDEN AJMAN U.A.E
IT ENGINEER: From April 2018 to March 2019
AcronisCloud and Windows Backup ( to NAS ) Need to Maintain daily
Handling Symantec and TrendMicro Antivirus
Managing & create policy in FORTIGATE 100E, and 101E.
Outlook Configuration and Troubleshooting.
Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors.
Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
Managing HP Switches
oHP ProCurve 2530,2610,2650,2810 -48G port and HP 1920-24G+PoE with Fiber connection.
Handling 70+ pc’s and 7 Servers
o APPLICATION/FILE SERVER, MICROS SIMPHONY POS SERVER, ANTIVIRUS SERVER, BACKUP SERVER, DOMAIN SERVER, GUST INTERNET SERVER, CALL MONITORING SERVER.
Handling Telephone Related Issues. Knowledge in punching Tracing and PABX.
Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.
Monitors and maintains proper inventory of hardware and software license.
Keep updated with latest hotel technology and security risks on a regular basis.
Handling and training our staff software’s like SUN, OPERA, FMC (For Hotel Management) and wepaytrax(HR Software).
Is aware of IT Security Policies and ensures implementation through regular staff training.
Creating Slides using power point for Hotel meeting and seminars
Handling CCTV Related Issues and good Knowledge in DVR Devices.
Managing Network Printers
Handling AV (Audio and Video).
# COMPANY: ARIFA AUTO TECH L.L.C, AJMAN.
Desktop/Network Engineer: From July 2014 to Sep 2018
Responsible for maintaining and installing computer networks. Working as part of a team and operating in a fast paced, changing and challenging 24x7 environment.
Administering and troubleshooting LANs, WANs internet/intranet networks.
Communicating and negotiating with users, specialists, other staff and suppliers.
Network connectivity troubleshooting, ping, tracer, telnet.
Hardware, Software and Network related issues.
Troubleshooting Active directory connectivity problems. Managing & creating user accounts.
Updating Operating System, Antivirus, Software and Service Packs.
Internet related issue (IP conflict, Ip assigning, no internet connection, proxy settings etc...).
Responsible for the repair and maintenance of all desktops& laptops
Installing, Configuring and Administrating Microsoft Windows 2008/2012 Servers.
Maintain Switches, Routers and Servers (Windows 2008/2012).
OS related Issues on Windows (vista, XP, 7, 8)
Troubleshoot through remotely using Remote Desktop, Team viewer and VNC viewer.
Backup strategy, OS patching/upgrades, software installs/upgrades, end-user training on server use.
Printers and Scanners Handling
Have a good technical network background.
Knowledge of OSI Reference Model.
Known Different types of Topologies.
Known different types of Transmission Media.
Setup and configure Telnet, SSH, to access and configure remote routers & switches
Good Knowledge in DNS server, DHCP server, Remote Desktop Administration.
Maintain and administration of Routers, Switches, Firewalls and VLAN based network
Knowledge of IP address and Sub netting.
Troubleshooting Network Problems.
WINDOWS SERVER 2008:
Knowledge of different edition of Windows Servers.
Strong Knowledge on WDS.
Knowledge on Print Server & File Services and its roles.
Maintaining and Updating Windows Servers.
Knowledge on Installing and Maintaining a Domain.
Basic knowledge of DNS and DHCP server.
WNDOWS 8, 7, XP, and vista:
Installing, Boot process, Partitioning.
Strong Knowledge in OS related issue & troubleshooting.
Computer assembling and maintenance.
Troubleshooting hardware software and problems.
Installing and configuring the peripherals, components and drivers.
Installing software and application to user standards.
Knowledge in HARD DISK CLONING
MS Office (2003, 2007, 2010, 2013&365) and Open office (3, 4).
C, C++, JAVA, Oracle and SQL.
Photoshop and Light Room.
I do here by confirm that the information given in this form is true to do the best of my knowledge and belief.
Marital Status Married
Skype ID: sheik.fz
English, Hindi, Tamil & Malayalam
Reading Books, Playing Pc Games, and Solve cubic
Passport No T7503355
Date of Issue 08/07/2019
Date of Expiry 07/07/2029
Place of Issue Tiruchirappalli
L MRA Visa Details
CPR No 890864349