Detail-Oriented Pharmacy & Patient Services Professional
Resume:
Latashia Davis
Columbus, OH *****
******************@***********.***
Professional Summary
Detail oriented professional who works well under pressure, meets deadlines, and achieves customer satisfaction.
Work Experience
Pharmacy Tech Trainee
CVS Health-Columbus, OH
December 2023 to Present
• Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients
• Maintained a clean and organized work area, including the pharmacy shelves and storage areas
• Participated in continuous quality improvement initiatives within the pharmacy department to enhance efficiency and accuracy of operations
• Maintained confidentiality of patient information according to HIPAA regulations at all times Patient Access Representative
Nationwide Children's Hospital-Columbus, OH
January 2023 to Present
I register patients. I enter data into the computer. I verify patients information to make sure it's correct. I add insurance if it is missing.
Call Center Representative
Nationwide Children's Hospital-Columbus, OH
January 2021 to January 2023
I answer the phone so patients can place room service meal orders according to their diet orders. I input diet orders into the system. I input requisition orders. Nutrition Aide
The Ohio State University Wexner Medical Center-Columbus, OH October 2021 to January 2022
I take meal orders from the patients using an iPad. I make trays to feed the patients. I deliver late trays to the patients. I clean and wash the dirty dishes. Room Service Ambassador
Nationwide Children's Hospital-Columbus, OH
July 2017 to January 2022
I deliver trays to patients in the hospital. I set up and make the trays on the line for the patients and their guests. I also answer incoming calls for the patients and guests to place their food orders. Mailhandler
United States Postal Service-Columbus, OH
November 2007 to June 2018
I sorted mail into the appropriate zipcodes.
Head Beauty Advisor
Walgreens-Columbus, OH
August 2003 to November 2007
I ran the cash register and counted down the money at the end of the day. I was the head of the department making displays and upselling products for the cosmetic department. security guard
United Security
February 1997 to August 2003
Education
ATC Patient Access Representative (College Course) Columbus State Community College-Columbus, OH
October 2022 to November 2022
Medical Terminology (Intermediate School Education) Nationwide Children's Hospital-Columbus, OH
March 2021 to May 2021
highschool diploma
South High School
Skills
Documentation review Medical administrative support - Medical administrative support experience (1-2 years) Sales Word processing Guest services Food service Medical terminology Text messaging Cash register Security Radio communication systems Data entry Medical office experience Dispatch software communication Windows Office experience Professional email communication Microsoft Excel POS Conflict Management Hand tools Conflict management Epic Hospital Experience Microsoft Outlook Clerical Experience Upselling Instant messaging app Supervising experience Mechanical knowledge Phone etiquette Administrative experience Client communication management Medical insurance coverage verification Incident response coordination Face-to-face communication Phone communication Microsoft Word Multi-line phone systems Insurance Verification Video communication Cash handling Organizational skills Dispatch record maintenance Time management Power tools Incident report management Computer skills Waystar Computer Operation Dispatching Ambulatory surgery center experience Retail sales Customer service Management HIPAA Surveillance Guest Services Driver log management Computer literacy English Typing Microsoft Office Customer records maintenance Patient registration Patient service Communication skills Health insurance knowledge Front desk Patient interaction CCTV Hospital experience Basic math Loss Prevention
Certifications and Licenses
Act 120
CPR Certification
August 2024 to August 2026
First Aid Certification
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