HENRY MADUMERE, PSM*, CSSM, CSPOPM, CSASM, ICP-ACC, KMP1

857-***-**** ad2far@r.postjobfree.com www.linkedin.com/in/henry-madumere

Current Location: Boston

Professional Summary

An experienced certified Agile coach/Senior Scrum Master with over 7 years background and 10 years in financial services. Fully committed to serving, guiding and coaching scrum teams towards being self-managed and cross functional in its efforts to deliver incremental value to stakeholders and Customers in a timely manner. Dedicated Scrum professional specialized in leading high-performing and quality driven teams from product development through successful product launches.

Certification:

Professional Scrum Master 1 (Scrum.org)

Certified SAFe 5 Scrum Master (Scaled Agile Inc)

Certified SAFe 5 Product Owner Product Manager (Scaled Agile Inc)

Certified SAFe 5 Advance Scrum Master (Scaled Agile Inc)

ICAgile Certified Professional Agile Coaching

Kanban System Design (Kanban University)

Core Competencies:

SDLC/Agile/Scrum Framework

Scaled Agile Framework (SAFe)

Servant Leadership and Mentoring

CI/CI DevOps Pipeline

Team building and Coaching

Effective facilitator

Effective Communication and people-interaction Skills

Problem/Conflict Resolution

JIRA

Project Management

SharePoint

Confluence

Cross-functional Team Building.

Azure DevOps

Professional Experience

Brookline Bancorp, Inc – Rhode Island December 2019 - Present

Snr. Scrum Master

Working with Scrum teams on Mobile application enhancement and ERP Development and Deployment Project (Software Enhancement project)

The essence of this project was to deploy a customized Enterprise Resource Planning (ERP) solution that would help the business to streamline a variety of its processes, my duties include:

Facilitate Product Backlog Refinement meetings, Daily Scrum meetings, Sprint Reviews, Sprint Retrospectives, sprint and Release Planning

Work with product owner to prioritize and refine user Stories in the Product Backlog in preparation for the sprint planning

Empower the team to self-manage and adhere to Scrum Principles.

Identify and remove impediments, shield the team and prevent distractions.

Mentor and coach members of the team in all aspects of agile methodology and project management.

Rigorously review and manage backlog and in-progress items ensuring an on-time feature delivery rate of 98%

Co-ordinate with Stakeholders and product owner for meeting sprint objectives

Build positive working relationships between stakeholders and product owners.

Articulate business users need software development teams - user stories.

Manage timely communication between various internal and external stakeholders.

Help team inspect and adapt process at all Scrum events

Communicate timely functional /technical/managerial feedback to Development team.

Leverage Burndown and team velocity charts to improve backlog estimates and product plans which results in improvement estimations.

Prepare development status reports and timely communication to various account stakeholders

Effective and proficient using Jira/Kanban

Citizens Bank Rhode Island December 2017– December 2019

Scrum Master

Working with Scrum teams to develop Majority and Rebtel Web/Mobile applications for Banking, my duties include:

Worked with the Product owner to align teams with the product vision, sprint goals, and other necessary information

Coached scrum teams to transition to the use of SAFe thereby getting teams to run on portfolio levels using Scaled Agile Framework and also assisted the release train engineer in facilitation of Scrum of Scrum meetings.

Created an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts

Championed continuous improvement activities to reduce waste and increase productivity; coached organization to conduct continuous improvement events

Communicated organizational impediments to leadership; cleared impediments for the team

Coached product owners in creation and maintenance of the product backlog, including empirical planning

Brought ideas from professional facilitation, coaching, conflict management, mediation and so on to help the team become a high-performance team

Coached teams self-organize and self-manage.

Organized and facilitated daily stand-up meet, reviews, estimation, retrospectives, sprint and release planning, demos, burndown tracking and other Scrum-related meetings.

Worked collaboratively with Business and IT partner teams to support development and software delivery.

Coached the development team and stakeholders on how to use Agile/Scrum practices at a pace that is sustainable and comfortable for the team and organization.

Scrum Master

Verizon Communications INC. NY January 2015 – December 2017

Worked with product owner to prioritize and groom user stories in the Product Backlog to ensure they are prioritized, and the items meet the definition of ready.

Coached scrum teams to transition to the use of SAFe thereby getting teams to run on portfolio levels using Scaled Agile Framework.

Facilitated sprint planning, daily scrums, sprint reviews, retrospectives, and backlog refinements for 2-week sprint cycles emphasizing continual improvement.

Ensures the team is practicing the core agile principles of self-direction, collaboration, business prioritization, team accountability, and transparency toward the consistent delivery of working product.

Removed impediments and protected team members from interruptions and distractions to maximize productivity.

Leveraged Burndown and team velocity charts to improve backlog estimates and product plans resulted in improvement estimations

Maintained and updated relevant metrics (e.g., burn-down charts) to provide an effective feedback loop to the team and transparency to other stakeholders

Fidelity Bank PLC

Project Manager June 2010 – September 2014

Developed project schedule and assigns individual responsibilities

Provided work direction to project team including assignment and review of project work

Tracked project cost, risks, resource requirements and timelines

Identified project-related problems, develops creative solutions and implements solution

Created and maintained project documentation including project charter, project plan, project schedules, project files and status reports

Generated project status reports and presents updates to key stakeholders and executive team

Managed project scope, schedule, budget, quality, and risks

Managed vendor integration and monitors quality of vendor deliverables

Continuously monitored project needs and conducts quality reviews; escalates scope, budget, quality, timeline issues appropriately

Helped define and adhere to Project Management Methodology and other standards established within the PMO

Analyzed business objectives and system requirements to define project scope, risks and budgetary constraints

Developed and maintained relationship with stakeholders, business owners, project sponsors, executives and vendors provide strategic guidance and insight

Worked with various project scheduling software such as Microsoft Project, Jira, and/or Smartsheet

Education:

BTech Geology - Federal University of Technology Owerri

Other Experience/Volunteerism

Team Leader/ Music Director (Volunteer)

Fountain of Grace Church Canton MA May 2018 – till Date

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