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Customer Service Front Office

Location:
Hayward, CA
Posted:
December 03, 2023

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Resume:

MichelleStrauther

**** ***** **** ** ********, CA 95207 209-***-**** ad1nn8@r.postjobfree.com Objective

I am in search of a position working with children or adults with developmental disabilities where I can utilize my many years of experience to better serve the clients.

Profile

Motivated, personable business professional with several years of experience working in different settings. I have been in the direct support professional field for several years and have experience with both children and adults. I have spent the last eight years working as a paraprofessional for the San Joaquin County Office of Education preschool autism program. Skills Summary

Report Preparation

Written

Correspondence

General Office Skills

Computer Savvy

Customer Service

Scheduling

Instructional

assistant

Front-Office Operations

Professional Presentations

Medication distribution

Transportation

Professional Experience

CUSTOMER SERVICE/ PROBLEM SOLVING

Oversee front-office operations and provide impeccable customer service:

Able to learn and master Microsoft office suites 2010

Ability to capably take care of sensitive and confidential client information

Create and edit written correspondences and reports. Professional Experience, continued

OFFICE ASSISTANT

several years experience in different office settings

ability to maintain composer in hectic situations

Experience with different computer programs

Experience with several different employment situations

.

Employment History

SAN JOAQUIN COUNTY OFFICE OF EDUCATION - STOCKTON, CA; Instructional aide, Great Valley Elementary School and McFall, 03/2016- 05/2023

● Assist teacher

● Run DTT

● Manage behavior

● Set up schedules

● Assist pre school aged students

● Run circle time

● Take data

Page 1

MichelleStrauther

7640 SANTA INES CT Stockton, CA 95207 209-***-**** ad1nn8@r.postjobfree.com

● Assist students with pottying

● Assist students with feeding

STOCKTON KUK SOOL HAPKIDO - STOCKTON, CA;

Receptionist, Front desk, 01/2015-03/2016

● ANSWER PHONES

● FILING

● DATA ENTRY

● GREET CUSTOMERS

● SIGN UP NEW STUDENTS

● COLLECT MONTHLY PAYMENTS/ BILLING

● SCHEDULE APPOINTMENTS

CHILD DAYCARE – Stockton, CA;

Owner/Operator, 2010 to Present

● CARE FOR UP TO FIVE CHILDREN DAILY

● TRANSPORT TO AND FROM SCHOOL

● PLAN DAILY EDUCATIONAL ACTIVITIES AND GAMES

FREEDOM COFFEE – Stockton, CA;

Barista/Cashier, 2009-2010

● OPEN AND CLOSE BUILDING

● SET UP AND BREAK DOWN OF LOBBY AND COFFEE STATIONS

● WAIT ON CUSTOMERS, ACCEPT PAYMENT, GIVE CHANGE, AND PREPARE ORDERS

● TOTAL OUT CASH REGISTER AT THE BEGINNING AND END OF EACH SHIFT

● PREPARE BANK DEPOSITS EVERY NIGHT

CHOICE MANOR I- Lodi, CA;

Direct Support Professional/Office assistant, 2003 – 2006

● CARE FOR CLIENTS IN HOME

● SCHEDULE APPOINTMENTS AND TRANSPORTATION

● PLAN MEALS AND OUTINGS EACH WEEK

● LOG ALL DAILY MEDICATIONS AND BEHAVIORS

● ASSIST CLIENTS WITH THEIR DAILY HYGIENE AND CHORES HUMPHREYS COLLEGE – Stockton, CA;

Administrative assistant to the Dean of Admissions, 2007-2008

● ANSWER PHONES

● FILING, DATA ENTRY, COPYING

● GREET CUSTOMERS

● ASSIST ON ALL PROJECTS THROUGHOUT THE CAMPUS

Education

HUMPHREYS COLLEGE – STOCKTON, CA;

Accounting

DELTA COLLEGE- STOCKTON, CA;

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MichelleStrauther

7640 SANTA INES CT Stockton, CA 95207 209-***-**** ad1nn8@r.postjobfree.com Accounting

GPA: 3.0

In the process of going back to school to obtain my bachelors degree in early childhood education and early childhood education with special needs. My ultimate goal is to become a special education teacher for preschool. Page 3



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