Amanda Wulff
Administrative Assistant
Professional Summary
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks, meet deadlines and quickly adapt to new tasks and environments.
Experience
Councilman Aide
January 2024 to April 2025
City of Chicago - Chicago, IL
Data Entry Clerk
November 2023 to December 2023
Diverzify - Itasca, IL
Administrative Assistant
January 2006 to September 2023
Material Sciences Corporation - Burr Ridge, IL
Education
Business
Lake Michigan College - Benton Harbor, MI
Skills
Address: Chicago, IL 60655
Phone: 773-***-**** - Email: *********@*****.***
• Developed effective communication skills while interacting with clients, families, and other professionals.
• Utilized creative problem solving approaches when assisting clients in meeting their individual needs.
• Provided direct support to staff and colleagues, assisting with daily tasks and projects.
• Actively listened to client needs and requests, responding with empathy and respect.
• Adapted to changing situations and solved minor problems independently to maintain client well-being.
• Supported staff by performing data entry and completing administrative duties.
• Maintained composure in dealing with conditions of urgency and in pressure situations.
• Updated existing databases with new entries on a regular basis.
• Collaborated closely with colleagues within the organization to ensure timely completion of projects.
• Checked source documents against entered data to ensure accuracy of inputted information.
• Provided cross-coverage support and assisted the executive management team in making informed decisions.
• Maintained files and filing, keeping sensitive information confidential.
• Maintained database of client contact information with accuracy and attention to detail.
• Answered phone calls, directed inquiries to appropriate personnel.
• Provided customer support.
• Compiled and entered data into various databases to ensure accuracy and completeness.
• Processed incoming mail and distributed to relevant departments or individuals.
• Reconciled inventory and address discrepancies.
• Processed invoicing upon release of materials.
• Order entry ensuring correct pricing and data from sales requisitions.
• Customer Service • Accounting Techniques
• Microsoft Outlook • Records Management Systems
• Microsoft Windows • Adobe Systems Adobe Acrobat
• Database Organization • Excel Spreadsheets