Project Manager Program
Resume:
Sean Zeno, MBA
Houston, TX 281-***-**** ****.****@*****.*** linkedin.com/in/seanzeno Results-Oriented Program Manager with 25+ years of success leading complex initiatives in mergers & acquisitions, organizational change, IT implementations, and master data management. Proven ability to deliver on-time, on-budget projects while exceeding client expectations.
KEY COMPETENCIES
Enterprise Program Management Digital Transformation Enterprise Resource Planning (ERP) Applications Artificial Intelligence & Data-Driven Analytics Agile, SAFe, Kanban, and Waterfall Methodologies Sarbanes-Oxley (SOX) Compliance AWS, Azure, and Google Cloud Platforms Executive Stakeholder Engagement Organizational Change Management Future-State Roadmap Development EDUCATION AND CERTIFICATIONS
Master of Business Administration Duke University, Fuqua School of Business Bachelor of Science, Chemical Engineering Prairie View A&M University PROSCI® Certified Change Management Practitioner
GlobaLogix – Houston, TX Control System & Engineering Services SENIOR PROJECT MANAGER II February 2024 – October 2024
• Orchestrated Professional Services engagements for the water utility and oil & gas industries. Collaborated directly with executive stakeholders to structure, plan, monitor, and control engagements. Liaised with all functional areas, including Engineering, SCADA, Accounting, Human Resources, Health &. Safety, as well as Procurement.
• Championed the organization and revival of forty legacy projects, typically $50k in size, that previously lacked oversight, leading to successful project completions.
ITT, Inc. – Houston, TX ǀ Global manufacturing leader PROJECT MANAGER (Short-term contract) October 2023 – December 2023
• Drove the development of a $2M enterprise cybersecurity framework, collaborating with a Big 4 consulting firm. Defined security protocols and executed stakeholder workshops, resulting in a framework adopted by a designated pilot plant.
• Co-facilitated executive workshops and spearheaded the creation of comprehensive documentation, enabling successful cybersecurity framework implementation at the pilot manufacturing plant, improving risk mitigation by an estimated 20%.
• Planned the pilot deployment of Hyperproof for SOX compliance. Corix / SouthWest Water Company – Houston, TX ǀ Merger of two private-equity-backed water utilities INTEGRATION PROJECT MANAGER – MERGER INTEGRATION PLANNING (Short-term contract) March 2023 – June 2023
• Oversaw multiple workstreams leading to the successful merger of two private-equity-backed water and wastewater utilities, aligning Finance & Accounting departments, and defining integration milestones to achieve seamless post-merger operations.
• Facilitated 10+ stakeholder workshops, driving collaboration across departments and ensuring alignment on key integration deliverables, including over 40 project charters and project plans, resulting in timely completion of milestones.
• Liaised with executive stakeholders to select the future-state ERP solution, investigating existing implementations of both Oracle Cloud and SAP application suites.
• Collaborated with senior leadership (CFO, Controllers, VPs) to align post-merger financial strategies, improving operational synergies, and reducing overlap in financial reporting functions by 10%. CDW – Houston, TX ǀ Fortune 500 global provider of full-stack IT solutions and services; 14K+ employees SENIOR PROGRAM MANAGER – MERGER & ACQUISITION INTEGRATION January 2022 – January 2023
• Directed a 20-member team and managed a $6M+ program budget to achieve successful M&A integration, optimizing portfolio management, and reducing project overlap by 15%.
• Developed integration strategy, defined cross-functional workstreams, and created work plans that increased cross- departmental efficiency by 20%.
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• Facilitated the definition of the future-state Lead to Quote and Quote to Cash business processes, including the selection of Salesforce.com as the CRM platform.
• Drove the integration of on-premise and cloud technical infrastructure and enterprise applications in conjunction with a wide range of business and technical stakeholders.
• Led risk management efforts, monitoring issues, and ensuring mitigation plans that reduced potential project delays by 10%.
• Maintained consistent executive stakeholder engagement, aligning M&A integration efforts with corporate priorities, resulting in improved decision-making speed by 15%.
• Led organizational change management, creating stakeholder personas, impact analyses, and engagement plans that improved employee adoption rates by 30%.
Gaine Solutions – Houston, TX ǀ Specialist in master data management with a focus on the healthcare industry SENIOR MANAGER October 2019 – October 2021
• Led a 10-member team of architects, scrum masters, and developers, successfully delivering five concurrent enterprise master data management projects, achieving 95% on-time delivery, and increasing customer satisfaction by 20%.
• Led scrum ceremonies, including daily stand-ups, backlog grooming, sprint planning, and retrospctives.
• Ensured the full integration of the Azure-based Gaine applications with client technical landscape and infrastructure, including enterprise applications such as Salesforce.com, HubSpot, Oracle ERP, SAP, & Snowflake. This included source-to-target data mapping, extensive data profiling and cleansing, as well as the development and use of REST APIs for real-time integration.
• Coordinated infrastructure and client support efforts with internal teams using the Azure DevOps platform.
• Orchestrated the initiation and scoping, created project schedules, and managed budgets of up to $750K per project, delivering all projects under budget by an average of 10%. NEOS, LLC – Houston, TX ǀ Management consulting and tech services company PROGRAM MANAGER FOR AIG January 2019 – October 2019
• Directed strategic business and IT portfolios for insurance, financial services, and media clients, driving portfolio success and increasing project delivery efficiency by 20%. Led scrum and kanban team ceremonies, as well as Agile coaching.
• Achieved 100% SOX compliance and eliminated vendor risk through strategic collaboration with legal and compliance teams, resulting in streamlined processes and improved audit readiness.
• Revived and completed a $1M cloud migration project & digital transformation stalled for 3 years, by re-engaging stakeholders and software vendors, leading to a 30% improvement in system performance and successful deployment. Essentra – Houston, TX ǀ Global market-leading manufacturer and distributor of specialty components REGIONAL PROJECT MANAGER – AMERICAS January 2018 – January 2019
• Developed and executed comprehensive project plans, coordinating internal and external resources to ensure seamless execution of strategic initiatives, achieving a 20% reduction in operational costs and ensuring 100% regulatory compliance.
• Standardized PMO processes and procedures, training five project teams, which improved project delivery speed by 15% and enhanced cross-functional collaboration.
LyondellBasell – Houston, TX ǀ One of the largest plastics, chemicals, and refining companies in the world ORGANIZATIONAL CHANGE MANAGEMENT LEAD June 2017 – January 2018
• Orchestrated organizational strategy alignment with IT initiatives, driving business transformation efforts that improved project adoption rates by 25% across three departments.
• Provided strategic inputs on multiple concurrent IT initiatives, resulting in a 15% increase in process efficiency and successful implementation of five major IT projects.
EARLIER EXPERIENCE
Contract PMO Project Manager Kraton Polymers Change Implementation Consultant Expressworks International Senior Consultant Capgemini Independent Consultant/Project Manager Invesco Senior Consultant Computer Sciences Corp. Contract Technical Consultant Accenture Senior Consultant Tier1 Innovation Senior Consultant Iconixx IT Senior Analyst Reliant Energy Independent Consultant BMC Software Consultant PricewaterhouseCoopers Consulting Consultant Andersen Consulting
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