Customer Service Massage Therapist
Resume:
Simi Valley, CA *****
[Website]
acuuk8@r.postjobfree.com
PATRICIA BARNES
OBJECTIVE
My objective would be to work with you and your team members. I am a patient focused individual who cares not only for the individuals in my care but also the company mission. I value my position as a caregiver, phlebotomist and massage therapist. I want the best for my patients, company and myself.
SKILLS & ABILITIES
I have skills working with EKG, centrifuge, setting up cultures, blood draw order, working independently or with team members. English speaking, form intake, accurate, responsible, reliable and eager to learn.
EXPERIENCE
RESCARE HOMECARE
195 E. Hillcrest Dr.
Suite 115
Thousand Oaks, CA 91360
Working with stroke, dementia, Alzheimer’s, terminally and critical patients. Working in home or hospital settings. Able to communicate the needs of patient care and also follow guidelines set up for the care and needs of patient. Provide positive activities to enhance independence and assure safety, comfort and security.
4/2014 – present
APPS para medical
877 S Victoria Ave
Ventura, CA 93003
I have worked with APPS for several years as an independent contracted employee. My skills are receiving track sheet and making appointments and reminders plus information about food, water intake if they are required for fasting. Follow the needs of worksheet making sure all equipment is available for the needs of this appointment. I carry and have the ability to take BP, EKG, and draw blood in order and centrifuge, process orders for shipping in timely manner. Accurate with medical history intake, height, weight and measurements are taken providing the utmost information needed to inform insurance underwriters. Able to relax and communicate with client to get the best readings and blood draw possible. Reassure their information is safe, accurate and private. Started working for them in Goleta, CA when it was an independent franchise and then they switched to Corporate.
4/2007 – present
Westshore Chiropractic
2650 Jones Way, #4
Simi Valley, CA 93065
I have worked with Dr. Ron for years as an independent Massage Therapist. Worked with patients of Dr. Ron Chiropractic business on an on-call basis. Working closely with his direction and also my input to provide the best service for the clients. Remarkable progress and dedicated client returns. Therapeutic massage is the normal service but also providing, pregnancy and hot stone. Available for spa days when clients are needing treatment after their marathons or just group gatherings. Always wanting to provide the best for the need of the clients. Make them happy and healthy and you have them for life.
6/2007 – present
Quest Diagnostic
Woodland Hills, CA
2 Day contract 2014
All medical Agency
1-214-***-**** Paula
Job was to draw blood for a special test needed for their employees.
Completed- successful
CSUN/Student Health Center
18111 Nordhoff St., Northridge, CA
01/23/2013-05/30/2013 part-time, on call
Title: Phlebotomist/Clinical Lab Assistant
Duties: Focused on student needs and ears of lab procedures, ID client, prepare PPE, draw blood in correct tube order, process requests according to lab procedures (chemistry, serology, hematology, Microbiology, Blood Bank) and/or urine culture, wet mounts, PAP, helping with Urinalysis, HCG, Centrifuge urine samples, set up for tech evaluation. Create Urine and throat cultures for Lab Techs. Using the Orchard and Point n Click system, closing out orders that are ready for shipment to outside sources. Assist with appointments, transferring to proper departments, answering questions that students may have, with positive performance and time. Processing orders for lab as students checked-in for their scheduled appointment at the Student Health Center. HIPPA, CDC, OSHA, and JCAHO rules followed for equipment and environment and all patients. Establishing and maintaining interpersonal relationships developing constructive and cooperative working environment. BLS/CPR certified
Veterans Clinic Santa Barbara
4440 Calle Real, Santa Barbara
Aerotek Contract 08/2012-10/2012
Title: Lab Tech/Phlebotomist
Duties: Request daily information logs using their system “Vista” in a.m. /p.m. Ready to receive patients from check-in located in waiting room, greet respectfully and escort to lab, confirm ID, pull label orders, using the PPE to prepare for blood draw in proper order, knowledge of specimen processing and transportation conditions, specimen acceptance guidelines, and specimen requirements for individual tests, process, centrifuge package for transport. Communicate instructions to patient, if needed, “how to”, with stool and urine take tests. Keeping lab, process rooms clean according to CDC, OSHA and JCAHO of refrigerator/freezer, log temperatures, and total cleaning of any and all surfaces, and equipment. Available to meet the needs and communicate with the clients, and administration, out-sourced labs, doctors, nurses, add on, walk-ins in a fast pace environment staying customer focused, keeping accurate logs, and processing. Monitoring/Assessing performance of myself to take correct action for improvements. Research other avenues for processes to make sure completed correctly, accurately and on time. Work with increased work load, stressful environment, yet able to complete all that has/had been requested, independently working and caring for all the needs of the lab, supplies, logs, reports and messages. Acknowledges the sensitivity of records, information and HIPPA. BLS/CPR certified Received positive references/referrals for my job performance.
Kindred Hospital Los Angeles
5525 Slauson Blvd.
Los Angeles, CA 90056
05/01/2012-08/2012
Title: Phlebotomist Tech 1/Lab Tech Assistant
Duties: Arrive on time to lab/graveyard shift, pull or collect labels for lab work. Using Pro-touch and Soft-lab computer programs. Separating labels to different areas, watching for special orders, refrigeration, or ice packs needed on route of draws. Prepared cart for evening draws, blood cultures and safety. Collecting blood samples using proper order, timely manner, safely and wearing proper protective hear. Being respectful and mindful of conditions of all patients that I will have contact with, unpredictable behaviors, and hostile, combative, and/or incoherent geriatric, terminal and critical patients. Centrifuge blood samples, log tubes into computer preparing blood urine, stool and saliva, specimens for outside lab transport. Working and communicating as a team to complete orders, shipping stocking supplies, closing out reports and computer systems. Monitor Processes, Materials, or surrounding, reviewing information from materials, events, or the environment, to detect or assess problems. BLS/CPR certified
Simi Valley Unified School District
Apollo Continuation School
875 E. Cochran St. Simi Valley, CA 93065
04/2008-08/2014 employed part-time
Duties: Supervising and observing students on campus grounds and problem sensitivity to surrounding areas. Speech clarity, recognition and productive reasoning. Keeping a safe environment for both student and administration. Constant communication with other yard supervisors through 2 way radio, peers and staff, reporting and documenting situations that may present issues, hazards that need immediate action or attention on campus. Able to cope with situations that involve being in contact with unpredictable behavior, hostile, combative teens. Follow up with reports, police and office on action or corrective action needed.
Other Employment
Massage Center Thousand Oaks
Contracted Massage Therapist /Employed as a Massage Teacher(2years)
Coldwater Creek The Spa/Employed as Massage Therapist
Pacific Bell/SBC/AT T Employed for 30 years, retired
EDUCATION
CONEJO ADULT SCHOOL
Subjects studied
Phlebotomy-Phlebotomy Advanced: completed, passed and certified
Pharmacy Tech: completed
NCCT: CEU’s pace programs and current topic education
Advanced School of Massage: completed, passed and certified
Moorpark College: continuous project
Royal High School: Graduated 1974
COMMUNICATION
I worked with Pacific Bell for 30 years, always volunteering with the safety programs, and annual blood draws.
I was given the opportunity to train and provide information on how to massage geriatric patients.
When working with a local continuation school, I was able to provide positive input to the students and was thanked with many hugs and verbal appreciation.
My attendance has always been outstanding and dedication to my work satisfactory or above.
LEADERSHIP
With my years at the phone company, we pride ourselves on customer service. I was able develop a positive report on every call made to assure of the customers satisfaction and use of features provided by the company upon installation of phone service. Provide information for safety meetings or give lecture requiring safety procedures.
REFERENCES
JEAN GIBSON, RN
Nurse Manager, SB CBOC
805-***-**** x5002
Veterans Clinic Santa Barbara
Karen Lovelace, RN
Veterans Clinic Santa Barbara
Diane E. Yendall, CPT 1
In charge night crew
Kindred Hospital
Dr. Ron Moldavon, D.C.
Westshore Chiropractic
Contact this candidate