Employment Services & Security Professional

Brian Benson

*** **** ** ******, ** ***** +1-513-***-**** *******.**@*****.***

Professional Summary

Dynamic professional with over 6 years of relevant experience as an Employment Services Counselor and Job Placement Coordinator. Expertise in recruiting, interviewing, and client relationship management combined with strong interpersonal and communication skills to excel in fast-paced, customer-focused environments. Work Experience

Armed Security Officer

Vets Securing America Toledo, OH

May 2026 to Present

Checking bags and purses for any contraband.

While managing sensitive attitudes at CPS

Security Officer

Allied Universal Toledo, OH

March 2024 to July 2026

• Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items and ensure safety compliance

• Patrolled assigned areas to maintain safety and security of premises, personnel, and visitors

• Monitored surveillance cameras and alarm systems to detect suspicious activity and potential threats

• Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary PSE Mail Processing Clerk

United States Postal Service EIN:41-0760000 Decorah, IA July 2021 to February 2024

• Sorted mail accurately to ensure timely delivery to appropriate mail carriers and clients

• Loaded and unloaded semi-trailers efficiently to support logistics and operational flow

• Collected mail from designated stores and blue mailboxes, maintaining reliable mail processing services Job Placement Coordinator

Goodwill Industries Ein: 34-1272032 Wooster, OH

December 2020 to June 2021

• Placed clients at various job sites, facilitating employment opportunities aligned with state benefits programs

• Provided life coaching and guidance to clients requiring additional support and direction

• Developed relationships with clients to understand their employment needs and goals Assembler 1

Wayne-Dalton EIN: 35-0564120 Mount Hope, OH

March 2020 to October 2020

• Followed detailed instructions from supervisors to assemble garage door components accurately on the production line Help Desk/ Technician

Netops consulting EIN:33-1179812 Wooster, OH

April 2019 to February 2020

• Provided remote technical support by resolving client computer issues via internet-based communication

• Monitored and verified backups created by clients and company to ensure data integrity

• Responded promptly to emails and alerts, maintaining effective communication with clients Youth Specialist/Juvenile Correctional Officer

Indian River Juvenile Correctional Facility EIN:31-1334820 Massillon, OH July 2018 to February 2019

• Monitored daily activities of youth, performing safety and security checks and custodial care

• Intervened in conflicts using strength-based mediation techniques to maintain a safe environment

• Ensured compliance with policies, procedures, and documentation requirements with attention to detail Child Support Investigator/Employment Services Counselor Ohio Job and Family Service EIN:34-6400672

November 2011 to July 2018

• Assisted clients by directing them to appropriate programs and providing computer operation support

• Conducted thorough investigations while adhering to legal requirements and policy changes

• Communicated case information clearly and courteously to clients both in person and over the phone Customer Sales Representative

Actionlink

July 2011 to March 2013

• Delivered customer service to Best Buy employees, promoting and selling anti-virus protection software

• Assisted with sales of various products, enhancing customer satisfaction and sales outcomes T.S.S. Representative

Buckeye Cable Systems

January 2009 to January 2010

• Provided customer service via phone, assisting customers with computer and cable box technical issues Laborer

T.E.A.M. Systems/Decoma International Toledo, OH April 2007 to April 2008

• Assembled front-end modules for Jeep vehicles, maintaining safety and teamwork in the manufacturing environment Field and Office Lead/Project Manager

G-Stephens Inc Toledo, OH

March 2005 to January 2007

• Inspected manhole covers and managed data entry using specialized software for municipal projects

• Supervised temporary employees and internship students, fostering teamwork and productivity

• Maintained office network systems including troubleshooting, hardware/software installation, and backups

• Accounted for company equipment including vehicles and technical devices, ensuring operational readiness Administrative Supply Clerk

United States Marines 4th Marine Division Head Quarters Cincinnati, OH June 1996 to October 2004

• Supervised staff of 3-15 personnel, demonstrating leadership and team management skills

• Provided administrative support including Microsoft Office applications, typing, and customer service

• Trained personnel on internal systems and documentation procedures to enhance operational efficiency

• Prepared reports and delivered presentations, supporting organizational communication

• Volunteered in community events, demonstrating commitment to service and teamwork Education

Upper secondary education

Business Software Applications (Associate's degree) I.l.SCollege of Technology Florence, KY

Trade school

Network Systems Administrator (Associate of Applied Business in Network Administrator) Stautzenberger College Toledo, OH

Computer Information Specialist (C.I.S)

North Central State College Mansfield, OH

Skills

Customer service Communication skills Decision making Time management Sales Customer communication Customer support Conflict management Supervising experience Administrative experience Microsoft Office Technical Support Training & development Background checks Employment & labor law

Languages

English

Certifications and Licenses

CPR Certification

Driver's License

July 2021 to July 2029

State-specific police officer certification

Peace Officer Certification

Driver's License

Firearms License

Armed Security License

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