Maintenance Management

PATRICIA STACK

**** ***** ***** *****, ******* Island, Florida 32003 • Cell: 904-***-**** • ******@*********.***

Professional Summary

Customer-oriented Vendor Coordinator offering a strong management background, including work assignment

planning,negotiation,analyzing, and problem solving ability. Wide knowledge of principles and processes for

providing customer and personal services.

Skills

Subcontractor management Self-motivated

Conflict resolution Effective problem solver

Powerful negotiator Word processing

Client assessment and analysis Efficient multi-tasker

Project management Market research

Strong verbal communication Customer relations specialist

Excellent time management skills

Work History

District Secretary, Assistant Manager, Maintenance Dispatcher, 08/1980 to 11/2000

Walgreens Drug Store – Brandon, FL

Efficiently operated cash register and handled cash, checks, and charge transactions.

Directed administrative functions for the directors, principals, consultants and key managers.

Trained and served as a peer coach for new sales associates.

Assigned employees to specific duties to best meet the needs of the store.

Planned budgets and authorized payments and merchandise returns.

Dispatched 15 maintenance techs for over 150 plus Walgreens locations.

Maintenance Supervisor, 11/2000 to 04/2006

Consolidated Repair Services – Tampa, FL

Supervised 15 plus maintenance techs in the Southeast Region of Florida.

Worked directly with facility managers to achieve successful cost saving outcomes for their locations.

Implemented innovative programs to increase employee loyalty and reduce turnover.

Developed and rolled out new policies.

Handled employee disputes, administered corrective action, and employee termination.

Vendor Coordinator, 01/2007 to 01/2015

Regions Facility Services – Brooksville, FL

Responsible for vendor partners to include research for specific needs of the

projects,dispatching,scheduling,follow up, evaluation and identifying new potential vendor partners.

Negotiated with vendor partners on service rates and geographic coverage to be more cost effective

Processed maintenance work orders and worked closely with various customer personnel, supporting

contractors that provided maintenance services and project account managers.

Advised project directors,customers and technicians ETA of vendors/subcontractors.

Monitored vendor/sub-contractor performance on a daily basis. Communicated job progress to project directors

and maintained notes in company database.

Created and maintained vendor profile in accounting system,including but not limited to : updating insurance

information, W-9 information, tax I.D. contact etc.

Education

Associate of Arts: Graduated 1981

Hillsborough Community College - Tampa, FL

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