Remote Data Entry & Customer Service Manager
Resume:
Emily DiGeronimo
Columbus, OH *****
*****.************@*****.***
Professional Summary
Detail-oriented professional with 6+ years of management and customer service experience in a fast- paced retail environment. Proven leadership, communication, and organizational skills, with a strong work ethic and adaptability. Seeking remote opportunities in data entry, customer service, or sales to leverage my reliability, attention to detail, and commitment to helping others while gaining the opportunity to have a long term career in a field where I can learn, grow, and advance. Authorized to work in the US for any employer
Work Experience
Bakery Manager
Kroger-Columbus, OH
July 2019 to Present
* Managed all bakery operations, including daily orders, inventory, and floor setup.
* Supervised and trained bakery clerks to ensure excellent customer service and teamwork.
* Increased department sales by 20% to 40% compared to previous year’s numbers.
* Decorated custom cake and cupcake orders to meet customer specifications.
* Handled truck deliveries, breaking down shipments and organizing stock efficiently.
* Built strong rapport with customers through professional and friendly communication.
* Maintained accurate records for inventory and sales to support department goals.
* Demonstrated strong work ethic and reliability by consistently going above and beyond. Education
High school diploma
Brookhaven High School-Columbus, OH
August 2008 to June 2012
Skills
• Supervising Experience
• Production Planning
• Customer communication
• Leadership
• Cake Decorating
• Grocery store
• Assistant Manager Experience
• Experience with children
• Customer service
• Childcare
• Retail sales
• Infant care
• Phone etiquette
• Babysitting
• Communication skills
• Food Safety
• Toddler care
• English
• Data entry (Less than 1 year)
• Inventory Control
• Teaching
• Basic math
• Management
• Catering
• Food Preparation
Certifications and Licenses
Driver's License
Present
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