Customer Service Sales
Resume:
Mateo Perez
El Paso, TX *9928
**************@*****.***
Objective: To obtain a challenging position using my work experience and
education where I can grow in the company & show my dedication &
leadership.
Skills: Microsoft Word
MS Excel
Outlook
Bilingual English/Spanish
Great personal skills
Leadership
Great sales skills
Work History
State Farm-Customer Service/Sales Rep/Consultant 10/11
to Present
Customer service, answering phone calls, direct interaction with customers to
help them obtain any changes they wanted to make on insurance accounts,
satisfying their needs. Consulting customers in the proper knowledge to
purchase the right type of coverage for them their family or business.
Following up with clients, making sure they got the satisfaction they were
looking for when submitting an application for insurance quote, claim,changes
on their account or any related insurance consulting. Handling & processing
payments for customers. Calling from prospecting lists to improving the book
of business of the company. Processing & organizing documents.
State Farm-Customer Service/Telemarketing 06/2009 to
06/2011
Code calling from prospect lists looking to obtain raw new business to bring
new customers into the agency office. Customer service, direct interaction with
customers to help them with policy changes or related scenarios. Consulting
customers so they could have a better understanding of the product that they
had on their accounts.
Mr. Car Wash 10/07 to
02/09
EDUCATION:
The Art Institute Orange, CA 02/2011 to
12/2012
J.M. Hanks High School El Paso, TX 08/2005 to
06/2009
Personal Data: Excellent communication skills, adapt well with work space
environment and co-workers. Quick learner, leadership skills, multi-tasker,
certified insurance consultant, punctual and great customer service.
Referrals: Upon request
Contact this candidate