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Management Customer

Location:
Gitega, Kigali City, Rwanda
Salary:
$200
Posted:
June 10, 2019

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Resume:

Steven Kayitare

Skype: stevenkayitare**; Email:ac9kpw@r.postjobfree.com;

Resident Country: Kigali, Rwanda Phone:(250-********* EDUCATION

African Leadership University (ALU), Rwanda — BA (Hons) International Business and Trade

September 2017 - Present

Relevant Coursework Year 1: Data and Decisions, Project Management, Entrepreneurial Leadership, and Communication for Impact. Relevant Coursework Year 2: Microeconomics, People Management, Business Analytics and Statistics, and Business Communications. Nyagatare Secondary School, Rwanda — A-Level

February 2013 - November 2015

Relevant Coursework: Mathematics, Economics, Geography, Entrepreneurship, and General Paper.

WORK EXPERIENCE

Bank of Kigali (B.K), Rwanda — Customer Representative May 2018 - June 2018

● Organised customer information account all ATM cards for all branches and customer services.

● Created an excel spreadsheet to track all branches and the people who have received their ATM,s.

● Maintained a high average tip from my supervisor and a thank you note daily and the key achievements were to organise both excel and physical files for ATM users.

EPRN,Rwanda—Research associate October2015, Rwanda — June 2017

● Worked passionately in the event preparations of over 200 attendants.

● Completed the EPRN training on the economic growth EDPRS3.

● Curried out a research and wrote abstracts that were acknowledged among other researchers. .

The Fork Restaurant, Rwanda — Waiters-Supervisor

June 2017 - September 2017

● Interacted with more than 50 customers daily by providing good customer services which multiplied clients received weekly. EXTRA CURRICULAR ACTIVITIES

● EXTRA CURRICULAR ACTIVITIES

● CONNECT Ambassador, ALU (May 2016 - Sept 2017):

● Volunteer 5 hours/week to organise group sporting activities 300 person student body

AWARDS & ACHIEVEMENTS

● Certificate of Completion (2018) — Certified by Google Analytics Academy for completing google analytics course - 2018

● Certificate of Recognition (2018) — Certified by African Leadership University(ALU) for my dedication and commitment in Hult Prize. SKILLS

Analytic

Research

Communications

Project management

Excel

INTERESTS

Consultancy

Public speaking

Leadership

People management

LANGUAGES

English (Conversational)

Kinyarwanda (Native)

French (Beginner)

African Leadership University Kigali Heights, 2nd floor Kigali, Rwanda



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