Alice Oliver

*** ****** *****, **** *******, PA 19382

610-***-**** (home) 610-***-**** (mobile)

ac96j8@r.postjobfree.com

WORK EXPERIENCE

Proposal Manager (remote)

Ricoh, USA

*/****–8/2013

Managed, contributed and produced proposals in response to formal Request for Proposal from Ricoh's largest customers, generally with revenue potential of $1,000,000 or more.

Provided project leadership throughout the proposal development process by independently managing the entire process of proposal development from support approval through document delivery.

Created proposal schedules and plans.

Developed proposal outlines.

Collaborated with Sales team leaders to assign tasks for proposal section input.

Determined proposal format guidelines in accordance with customer and company standards.

Edited inputs from sales team for grammar, clarity and customer restrictions.

Educated the sales teams on potential responses to RFP questions and suggested alternate responses when appropriate.

Proactively communicated deadlines, aggressively performed a follow up on status of inputs and escalated issues to management when necessary.

Bid Developer/Program Manager (remote contractor)

Cisco Systems

11/2012–1/2013

Supported Sales Account teams (in the Enterprise or Service Provider sales organizations) in the development and management of RFP responses and unsolicited proposals.

Worked with account teams to determine strategic direction and key messaging of responses.

Organized and lead cross-functional virtual bid teams to develop proposal strategy and responses.

Wrote, edited, coordinated, and reviewed proposal content.

Project managed the entire proposal process from inception to delivery for reporting and tracking (proposal schedules, proposal section assignments, proposal drafts, final proposal submission).

Ensured proposals were produced and submitted on-time with high quality and in accordance to company standards.

Proposal Specialist

Allen-Sherman-Hoff (division of Diamond Power International, Inc.)

2/2012–10/2012

Prepared formal proposals for engineering division on selected project opportunities.

Utilized proposal/technical writing and editing skills to work with engineers and others to compile proposals.

Incorporated graphics and visuals to enhance the written proposal and formats proposal using desktop publishing tools.

Created marketing and sales presentation materials.

Coordinated and traffic product data sheet and product brochure revisions with marketing department.

Project managed and tracked proposals in SharePoint.

Sr. Proposal Manager Proposal Manager

Verizon Bell Atlantic/Verizon

2/2008–8/2011 (remote) 11/1998–1/2008 (remote since 2006)

Managed multiple, concurrent proposals requiring standard or complex solutions for US Enterprise, Government, and International customers in all vertical markets (healthcare, IT, financial, hospitality, security, etc.).

Assisted Sales and Solutions teams in developing proposal strategy and win themes.

Managed proposal process with Opportunity and Capture Managers, when necessary.

Collaborated with cross-functional bid team members (i.e., Account Sales team, Contracts and Legal, Pricing, Complex Solutions, Subject Matter Experts, and other internal stakeholders) in developing, synthesizing, integrating, writing, and/or editing proposal content.

Organized and led proposal team kick-off and review meetings

Created, maintained, and updated the project website (in SharePoint) throughout the bid lifecycle.

Project managed bid task assignment matrix, schedule and timelines and proposal production, quality, and delivery.

Provided boilerplate text for proposal where applicable.

Worked with third party vendors (Cisco, Nortel, etc.) and subcontractors, as needed, to support the proposal.

Participated in Best and Final (BAFO)/contract negotiation activity, when necessary.

EDUCATION

University of Phoenix Online

MBA, Technology Management (3/2007)

Cheyney University of PA

B.A., English (5/1976)

(Minor: Communications)

CERTIFICATIONS AND TRAINING

Association of Proposal Management Professionals (APMP) Foundation Certification (5/2008)

ITIL Foundation Certificate in IT Services Management (11/2006)

ITILv3 Foundation coursework completed (3/2011)

Global Knowledge Training LLC Project Management Certificate (8/2001)

Shipley proposal training

SKILLS

Highly proficient in MS Office Suite (Word, Excel, PowerPoint), Adobe Acrobat, SharePoint

Proficient in Qvidian

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