Senior Process Excellence Leader with Lean Six Sigma expertise

LARRY HERRICK

Cleveland, OH 513-***-**** *********@*****.*** http://linkedin.com/in/larryherrick/

TOP-PERFORMING PROCESS EXCELLENCE LEAD

Strategic Process Consultant • Business Optimization Manager • Business Transformation Lead

Functional Processes • Process Architecture • Team Mentoring • Technical Integrations

Boosted Process Efficiency • Drove Cross-Functional Initiatives • Developed Process Maps

Certified Lean Six Sigma Black Belt • Project Management Professional • Public Trust Clearance

WORK EXPERIENCE

Price, Waterhouse, and Coopers (PwC), Client TD Bank, Remote Aug 2025 - Sep 2025

Offshore Resource Supervisor (Contract)

●Mapped BPMN and ARIS processes to address regulatory findings and compliance gaps.

●Directed offshore process documentation for Foreclosures and Wealth Management workflows.

●Organized cross-functional SME meetings to drive collaboration and process improvements.

Wellmark Blue Cross Blue Shield, Remote Oct 2024 - Dec 2024

Sr. Process Excellence Consultant (Contract)

●Applied Lean, Six Sigma, and DFSS methods to optimize processes and reduce costs.

●Mapped processes to identify waste and streamline operations for improved efficiency.

●Updated team SharePoint site to showcase capabilities and increase internal engagement.

ManTech International, Remote May 2024 - Oct 2024

Business Process Design Specialist (Contract)

●Designed a comprehensive playbook for 5-day Kaizen Events, enhancing operational efficiency.

●Led HR process improvement events for the US Air Force, driving critical enhancements.

●Utilized ServiceNow to enable HR platform system migration, optimizing workflows, and determining requirements.

Westfield Insurance, Insight Global, Remote Aug 2023 - Nov 2023

Sr. Business Process Analyst (Contract)

●Developed 9 process maps in 2 months, illustrating reinsurance and billing workflows.

●Collaborated with the COO on biweekly presentations that guided strategic decisions.

●Identified automation opportunities using RPA to increase process efficiency.

●Gathered requirements and documented processes to drive operational improvements.

US Bank, Apex Systems, Remote Feb 2023 - July 2023

Business Process Analyst (Contract)

●Generated $137,000 savings using BPMN2.0 to analyze processes and enable RPA.

●Drove stakeholder alignment for critical system and process changes through cross-functional coordination, supporting timely implementation.

Key Bank, Outcome Logix, Remote Aug 2022 - Feb 2023

Business Process Analyst (Contract)

●Utilized Blue Works Live (BPMN 2.0) to baseline processes and improve BPRI Program.

●Executed BPM Sprints to close a regulatory finding, boosting efficiency.

Bank of America, Genesis10 Consultants, Remote Dec 2021 - June 2022

Business Process Architect (Contract)

●Slashed process waste and redundancies and simplified processes maps using ARIS.

USAA, Tata Consultancy Services TCS, Remote April 2021 - Dec 2021

Business Process Consultant (Contract)

●Boosted process efficiency 43% by eliminating rework and redundant workflows.

Fifth Third Bank, Cincinnati, OH April 2019 - Feb 2020

Senior Process Optimization Analyst AVP

●Increased monthly loan volume by $425,000 by optimizing peak-hour staffing availability.

●Boosted refinance volume 22% by reallocating staff capacity with a 60-member Mortgage team.

●Increased card acquisition and balance transfer leads 16% via campaign workflow optimization.

●Raised Treasury sales 20% through a 3-day Kaizen event and duty realignment.

PNC Financial Services, Cleveland, OH 2008 - 2019

Senior Process Improvement Consultant AVP Jan 2015 - Feb 2019

●Drove $3M+ in annual revenue growth by streamlining processes and eliminating excess.

●Reduced printer certification time 70% through vendor process redesign.

●Achieved 90% vulnerability remediation compliance through coordinated root-cause resolution.

Six Sigma Black Belt Aug 2008 - Jan 2015

●Delivered $4.7M in savings by integrating platforms for paperless international transactions.

●Certified 65% of Lean candidates by mentoring 25 projects and delivering streamlined training.

●Reduced Six Sigma training time 15% by redesigning curriculum with leaner content.

Prior Experience: Mansfield Plumbing Products, Process Engineer - Operational Excellence

EDUCATION

The Ohio State University

Bachelor of Science

TECHNOLOGIES, CERTIFICATIONS, AFFILIATIONS, & SKILLS

Technologies: ARIS • BPMN 2.0 • ServiceNow • Blueworks Live • SharePoint • Microsoft Office Suite • Microsoft Project • Visio • Minitab • Power BI • Microsoft Teams

Certifications: Six Sigma Black Belt • Six Sigma Process Improvement Certificate • Lean Leadership Development Certificate • Project Management Professional (PMP) Trained

Affiliations: American Bankers Association - Faculty Member

Skills: Functional Processes • Process Architecture • Process Mapping • Process Improvement & Optimization • RPA and AI • Process Excellence • Process Efficiency Improvement Project Management • Quality Assurance • Data Analysis & Evaluation • Lean Six Sigma • Agile Methods • Cost Reduction • Change Management • Strategic Input • Technical Integrations

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