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Customer Service Administrative Assistant

Location:
Taylors, SC, 29687
Salary:
16.00
Posted:
October 22, 2018

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Resume:

Kathy Metcalf

**** *** *********** ** *******, SC 29687 828-***-**** ac7gpq@r.postjobfree.com

Career Profile

Top-performing, experienced administrative professional with a reputation for professionalism, integrity, creativity, resourcefulness and competence. Superior communication and listening skills. Proactive and organized with the ability to effectively manage a variety of assignments. Committed to the highest personal and professional standards.

Core Competencies

Planning and Scheduling

Written Communication

Customer Service

Interdepartmental Coordination

Internet Research

Telephone Reception

Accounting

Records/Documentation

Analysis/Reporting

Database Management

Sales and Marketing

Quick Books

MS Outlook

MS Word

MS Excel

MS PowerPoint

AS-400

SAP

Professional Experience

Value Business Interiors Greenville, SC January 2016-Present Executive Assistant

Post and pay all invoices.

Post and complete payments from customers.

Create spreadsheets for larger products.

Troubleshoot furniture that comes in damaged.

Keep all records for Workman’s Comp

Create website for New and Used Office Furniture.

Handle all advertisement flyers.

BMW Greer, SC 2014-2016

Production Associate

Trans packed BMW’s to ship to various locations.

Testing door pressure and entering numbers on the spreadsheet.

Prepared necessary paperwork for shipping.

Drove BMW’s to different shipping locations.

Provided support to my fellow workers to keep production on schedule.

Test drove BMW’s for accuracy.

Created weigh bills for railcars to transport BMW’s

Completed paperwork to plant exit BMW’s on trucks as well as railcars.

Scanned BMW’s daily to update location of cars to complete orders.

LEVEL ONE/REAL PAGE Greer, SC 2012-2014

Marketing Associate

Answered 75 to 150 phone calls a day.

Prepared guest cards.

Scheduled visits with clients.

Provided customer support to my fellow workers.

GASTON COUNTY TAX OFFICE Gastonia, NC 2011-2012

Administrative Assistant

Maintained client files and documents.

Prepared daily reports for the Controller.

Prepared bank deposits.

Provided a wide range of Administrative support to the County Staff.

FAMILY SERVICES Gastonia, NC 2010-2011

Administrative Assistant

Maintained customer files and tracking databases.

Prepared detailed weekly reports for the Manager.

Prepared schedules for 7 Counselors.

Provided a wide range of Administrative support to the Non-profit organization.

GASTON COUNTY HEALTH DEPT. Gastonia, NC 2009-2010

Administrative Assistant

Provided extensive customer service support and served as subject matter expert for Hot Line.

Maintained customer and tracking databases.

Prepared detailed weekly reports for the Manager.

Exercised independent judgment in making day-to-day decisions.

Provided a wide range of Administrative support.

DSM DYNEEMA - Stanley, NC 2007 to 2009

Administrative Assistant

Ensured efficient office operation by providing a wide range of administrative support to a team of sales, marketing, application engineering and management executives.

Prepared purchase orders and expense reports including reconciliation of corporate credit card statements.

Coordinated domestic and international travel and meeting arrangements.

Provided word processing and other document preparation.

Assisted with special projects, trade show coordination and other general office tasks as needed.

Exercised independent judgment in making day-to-day decisions.

WASTE MANAGEMENT - Spartanburg, SC 2001 to 2007

Operations Specialist Assistant

Provided extensive customer service support and served as subject matter expert for waste management processes and regulations.

Meticulously maintained customer and tracking databases.

Generated various financial statements including P&L reports; processed and supported A/P.

Programmed mileage tracking and fuel usage equipment in company vehicles.

Prepared detailed weekly reports for the Customer Service Manager.

COMMERCIAL VEHICLE SYSTEMS - Canton, NC 1999 to 2001

EDI Specialist

Responsible for OEM, PDC, Fleet and Distribution Center accounts.

Prepared EDI-ASN’s and invoices.

Streamlined database management systems to increase efficiency and provide easier access to shared intradepartmental information.

Established procedures for processing debit/credit for customer accounts.

Worked closely with Customer Service Manager on implementation of QS 9000 procedures and work instructions related to Order Management.

Created shipping documents for all shipments.

Printed out manifest for each truck.

Worked with scheduling trucks to transport all shipments.

Education

B.A. Degree Elementary Education Summa Cum Laude

Mars Hill College, Mars Hill, NC

Letters of Recommendation and References Available upon Request



Contact this candidate